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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9646 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383383 Views
  • 4 replies
  • 0 kudos

Resolved! no service

for the last 2 hours i have had no service at the top of my screen, therefore cannot use - anyone help?

Anonymous by Not applicable
  • 3585 Views
  • 11 replies
  • 1 kudos

Resolved! Shortcuts?

Hey Guys and girls, Just wondering if there are any shortcuts you can apply to going into 'settings' etc. THe one I really need is a button on one of the front pages on my iPhone 5 that is ditrectly connected to turning on/off my 3G connection. I don...

MarkTadley by Level 5: Ponderer
  • 3380 Views
  • 3 replies
  • 0 kudos

Resolved! not getting e mail from sky on my i phone 4

I get a message saying impt. server is unavailable check settings in mail. I have done this and used the settings that are quoted in the help section but still no joy, can anyone help me please??

Anonymous by Not applicable
  • 12737 Views
  • 11 replies
  • 0 kudos

Resolved! Iphone 5 access internet issues - Network timeout

Hi Peeps My new Iphone 5 arrived yesterday, sometimes internet works sometimes it doesnt! Sometimes its fast sometimes it just twirls the symbol and wont load. Also getting a network error timeout error check internet connection. Mobile data is on as...

Anonymous by Not applicable
  • 5767 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone unlocking

I recently got a refurbished iPhone 4 from apple store, which is locked to O2 uk. However I live in rep. of Ireland and so wanted to get it unlocked so I could use my O2 Ireland sim. I filled out the form but I got an e-mail a week later sayingSorry,...

Anonymous by Not applicable
  • 10299 Views
  • 6 replies
  • 0 kudos

Resolved! Cannot get mail iPhone 3GS

"The mail server 'pop.o2.co.uk' is not responding" is the message when I try to collect mail, and all my emails on the phone have gone. However, the icon on initial screen shows 2 emails pending. Sending is fine. Setings: Incoming mail server 'pop.o2...

Anonymous by Not applicable
  • 3289 Views
  • 4 replies
  • 0 kudos

Resolved! Swap my sim - new SSN started with 0065517xxx not 894411

As per the subject, my new "nano sim" for the iPhone 5 has a totally different SSN to the one quoted on the swap my sim website. When I try to enter the number on my sim I get this error:Sorry, there's something wrong with the serial number you enter...

Anonymous by Not applicable
  • 21913 Views
  • 10 replies
  • 0 kudos

Resolved! Changing from O2 contract to T mobile using a 3GS

Having a major headache trying to retain the same mobile number when changing SIM cards.Not sure how i go about unlocking my I phone and I have already used a PUC sode.Please help

Anonymous by Not applicable
  • 2619 Views
  • 2 replies
  • 0 kudos

Resolved! voice mail

Hi My visual voicemail has not be able to allow me to record a custom message all day. Most complaints have been about emails - but is anyone else unable to change their voice message? Its no longer suitable to say 'Hi, i'm unable to take calls tday ...

Anonymous by Not applicable
  • 3177 Views
  • 5 replies
  • 0 kudos

Resolved! No signal

Is anyone else having trouble getting a signal this afternoon? I've not been able to get one for hours. I'm in the G67 area.