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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9552 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383087 Views
  • 4 replies
  • 0 kudos

Resolved! IPhone 5 mobile data prob

Yesterday I brought an iphone5 on contract. I asked to take my PAYG number with me but when the girl in the shop tried it didn't work. She rang O2 who said to use a contingency back up. No one in the shop knew what this meant. I got home and checked ...

Anonymous by Not applicable
  • 2856 Views
  • 3 replies
  • 0 kudos

Resolved! Changing countries

I just got a new iPhone5, and restored from an iPhone I had in Rep. of Ireland. I changed my itunes account to a UK address, and can access the UK app store. I changed the details linked to the app store on my new phone also, but it is still stuck in...

Anonymous by Not applicable
  • 2445 Views
  • 1 replies
  • 0 kudos

Resolved! Signal strength

Ive always had a good signal at home but recently its been awful/non existent, Why?

Anonymous by Not applicable
  • 3865 Views
  • 11 replies
  • 0 kudos

Resolved! No Internet connection 4s

Iv suddenly lost net connection.I have 3G showing and the APN is idata.o2.co.ukusing a iphone 4s on a pay monthly contract.Seems to have started 2 days ago when I changed my tariff, but this could be a coincidence. Any one have any ideas? O2 say my c...

Anonymous by Not applicable
  • 4342 Views
  • 19 replies
  • 0 kudos

Resolved! Cannot receive text messages to my iPhone 4

Having a problem whereby I cannot receive texts from certain numbers on my iPhone. I can send to everyone and they get delivered, I can make and recieve calls from everyone, just about half of my contacts texts are not coming through. Also iMessage h...

Anonymous by Not applicable
  • 8444 Views
  • 14 replies
  • 0 kudos

Resolved! Unlock from O2

How do I unlock a phone bought second hand, locked to O2 please. Previous owner has left their old sim in it.

Anonymous by Not applicable
  • 5874 Views
  • 24 replies
  • 0 kudos

Resolved! Trade-in iPhone 5 locked to O2 or unlocking the device

Hi, I have my iPhone 5 locked to O2, but I am moving to another country in a while. I would like to still be able to use iPhone after I move to another country. That's why I would love to know if there is any good solution to my problem. Since O2 is ...

Anonymous by Not applicable
  • 5527 Views
  • 7 replies
  • 0 kudos

Resolved! Cannot connect to internet.

I got a iphone 3 I use it about 4 years,but 2 weeks ago I've updated it and since this time I can't connect it with internet.My tarif is monthly payment including 500mb internet. Yesterday I went to O2 shop and they told me that I'll have my internet...

Anonymous by Not applicable
  • 4208 Views
  • 9 replies
  • 0 kudos

Resolved! iphone 5 - "no service"

Having issues with my new iphone 5, saying "no service" most of the day wherever I am. I've tried restarting the phone, fully reseting, taking sim out and putting back in, disabling 3g, turning aeroplane mode on and off but nothing is fixing the issu...

jrd2 by Level 1: Joiner
  • 15093 Views
  • 8 replies
  • 0 kudos