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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410681 Views
  • 4 replies
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Imessage not working with my phone number

Hi allI travelled to USA in January and on my return but imessage associated with my phone number stopped working.I have spoken to apple several times, they have taken logs, and done all troubleshooting but cannot find a fault on there side. In addit...

HA110 by Level 1: Joiner
  • 3845 Views
  • 7 replies
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Apple Watch - won’t connect

I purchased an Apple Watch SE cellular for my son direct from Apple yesterday. I have set the watch and when I go to select the mobile data I get the following message. The 02 account on this iPhone cannot be used to add a mobile plan to "Apple Watch...

Gorms by Level 1: Joiner
  • 2553 Views
  • 7 replies
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Resolved! Sim not supported

I recently purchased an iPhone SE from ebay. I then ordered o2 pay monthly sim. When I put the sim in the phone I get the message sim not supported. When I check the settings it says it is locked to o2 50.0. I'm confused because it should work then? ...

Lauren28 by Level 1: Joiner
  • 1667 Views
  • 7 replies
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New Apple Watch (series 8) can’t connect to o2 network

Hi,I purchased a new Series 8 Apple Watch from o2 with an unlimited data plan.I set up the watch, following the on screen prompts, but when trying to connect it to the o2 network, I get a “oops, somethings gone wrong” message telling me to call 202 w...

MarkG23 by Level 1: Joiner
  • 627 Views
  • 1 replies
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Apple Watch 8 mobile data error code 14

Hi, I got the iPhone 14 pro yesterday and now my Apple Watch 8 is no longer cellular. I tried calling o2 but the guy on the phone was no help. My phone is telling me to call o2 and quote reference code 14, can anyone help? I’ve tried resetting the Wa...

Weejac by Level 1: Joiner
  • 898 Views
  • 4 replies
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Resolved! Apple watch

Hi, i recently purchased an apple watch series 6 cellular. how do i connect my current phone line to the watch? And do i have to pay any extra on my monthly bill? thank you

KaranD by Level 1: Joiner
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iPhone not receiving calls

Hi, l am not receiving calls on my iPhone, they are simply just not coming through either as a call or voicemail so I have no idea I am missing a call at all. This has resulted in me missing a GP appointment I needed. Can this be fixed or looked into...

Resolved! New phone is faulty

Hi, I just got a new iPhone 14 on contract, as soon as I bought the phone, it has been encapsulated in a water & showproof case. I have never dropped the phone or gotten it wet, but today after starting work, I unlocked the phone and the screen/ back...

Rune by Level 1: Joiner
  • 521 Views
  • 1 replies
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Apple Watch error 14

Hi Another Error 14 on an Apple Watch 8 - have been in store 3 times and on the phone twice but no one can help. It someone could get in touch that can resolve it would be much appreciated…