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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9306 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382714 Views
  • 4 replies
  • 0 kudos

New Apple Watch (series 8) can’t connect to o2 network

Hi,I purchased a new Series 8 Apple Watch from o2 with an unlimited data plan.I set up the watch, following the on screen prompts, but when trying to connect it to the o2 network, I get a “oops, somethings gone wrong” message telling me to call 202 w...

MarkG23 by Level 1: Joiner
  • 546 Views
  • 1 replies
  • 0 kudos

Apple Watch 8 mobile data error code 14

Hi, I got the iPhone 14 pro yesterday and now my Apple Watch 8 is no longer cellular. I tried calling o2 but the guy on the phone was no help. My phone is telling me to call o2 and quote reference code 14, can anyone help? I’ve tried resetting the Wa...

Weejac by Level 1: Joiner
  • 781 Views
  • 4 replies
  • 0 kudos

Resolved! Apple watch

Hi, i recently purchased an apple watch series 6 cellular. how do i connect my current phone line to the watch? And do i have to pay any extra on my monthly bill? thank you

KaranD by Level 1: Joiner
  • 1469 Views
  • 1 replies
  • 0 kudos

iPhone not receiving calls

Hi, l am not receiving calls on my iPhone, they are simply just not coming through either as a call or voicemail so I have no idea I am missing a call at all. This has resulted in me missing a GP appointment I needed. Can this be fixed or looked into...

Resolved! New phone is faulty

Hi, I just got a new iPhone 14 on contract, as soon as I bought the phone, it has been encapsulated in a water & showproof case. I have never dropped the phone or gotten it wet, but today after starting work, I unlocked the phone and the screen/ back...

Rune by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Apple Watch error 14

Hi Another Error 14 on an Apple Watch 8 - have been in store 3 times and on the phone twice but no one can help. It someone could get in touch that can resolve it would be much appreciated…

Resolved! Airpods

I placed an order on July 24th and I have yet to receive it. I contacted O2 two days ago and was told I would receive an update within 24 hours, but I have not received any information. What steps should I take next?

Resolved! Travelling to turkey

Hi I’m travelling to turkey but they are not in the Europe list will I get charged for using my phone or will my tariff cover it.?

Pete241 by Level 1: Joiner
  • 1373 Views
  • 3 replies
  • 1 kudos

Resolved! Not receiving missed call

Hi, could anyone help with issue I have where I do not receive missed call notifications if I am on the phone. If I am on a call and receive another call it automatically declines the call instead of giving me the option to put the call on hold or en...

Anonymous by Not applicable
  • 1093 Views
  • 1 replies
  • 0 kudos