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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8257 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 368070 Views
  • 4 replies
  • 0 kudos

Resolved! Parcel never dispatch

Hi! Good morning , i requested order since last wednesday but received not yet, in how many days it expected ?

9w by Level 1: Joiner
  • 591 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch error code 14

Hi, I have the error code 14 when trying to set up my Apple Watch I bought from o2. Could someone please point this post in the right direction to solve my issue? Thank you!!

Ben_Scott by Level 1: Joiner
  • 1034 Views
  • 4 replies
  • 0 kudos

Resolved! My iPhone 13

Can anyone help, when I face time my video switches off so I can just speak over the phone. When I try to make a WhatsApp video call it just ends without even ringing ? And my camera keeps freezing ? On Snapchat and photo ( only front camera ) it’s r...

Problem connecting phone and watch

I simply cannot connect my Apple phone and watch in order to be able to leave my phone at home. O2 seem happy to take the money but not to resolve the problem. Help please.

PaulRolf by Level 1: Joiner
  • 981 Views
  • 3 replies
  • 0 kudos

Resolved! Change Tariff

Hello, I wanted to change the tariffs on me Apple device, however, it says that I have bills overdue - even when I have paid everything AND my balances are 0.

Nourin by Level 1: Joiner
  • 614 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Upgrading to 5g for better internet connection 

Ellis1911 by Level 1: Joiner
  • 676 Views
  • 3 replies
  • 0 kudos

Apple watch SE 2nd gen help.

Hi I upgraded to an SE back in January. Ever since, I have been unable to have my watch and phone apart, I just get a red cross at the top of the watch screen if they are not together. Despite paying for the luxury of being able to do so. So, i have ...

Merge Calls

I want to activate merge calls on my iPhone. I know this has to be done via O2 customer service. I'm told this facility will cost me 8p per minute. Is this correct? To be clear merge calls is where I call one person - put them on hold - I then call a...

Anonymous by Not applicable
  • 42720 Views
  • 24 replies
  • 0 kudos