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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9999 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384976 Views
  • 4 replies
  • 0 kudos

Resolved! Visiting Germany

Hi - I am going to Germany for a few months. What's the most cost effective way of using my iphone while there. Can one use a O2 Germany sim card, for example, in a UK O2 iphone? All suggestions welcome. Richard

Anonymous by Not applicable
  • 1834 Views
  • 2 replies
  • 0 kudos

Resolved! Changing Number

Hi everyone, Need a bit of your kind wisdom please as I'm not too cell phone savvy and sincere apologies if this question has been covered already in a different forum, I'm sure it probably has somewhere. I have the iPhone 5 and due an ugrade in Octo...

Anonymous by Not applicable
  • 9580 Views
  • 5 replies
  • 0 kudos

Resolved! iPhone 4 on O2 'No Service' with O2 sim

Hey, I've just bought a 'new' iPhone 4 from eBay that was made in June 2011, I have a monthly O2 sim which worked in my previous iPhone 4 (but it broke). However, this new iPhone 4 is O2 and will not get any service with my sim (though putting my sim...

Anonymous by Not applicable
  • 2611 Views
  • 2 replies
  • 0 kudos

Resolved! No Service after 36 Hours

After being promised that I would have service in 24 hours, I was promised on online chat that it was fixed and would work in 20 minutes - now 36 hours since have had the new sim and still no service. No online chat available. Now have to make expens...

Anonymous by Not applicable
  • 1670 Views
  • 1 replies
  • 0 kudos

Resolved! FaceTime activation

It seems impossible to activate FaceTime. I input my email and password as instructed but it keeps telling me that there is an error and to try again. I have done several times with no success. Can someone help please. Do I need to reset everything?

Resolved! Changing my bolt ons -

Trying to change one of the numbers I have listed as one of my "favourites" for international calls - i go to manage bolt ons, then it sends me a 4 figure code to my iphone which i type in, i press continue, and then get a blank page saying the page ...

Anonymous by Not applicable
  • 1937 Views
  • 1 replies
  • 0 kudos

Resolved! Mystery text sent to my partner

..this is baffling. Was checking voicemail on my iPhone 4. Don't know if I pressed a wrong button or something, but my partner received what looks like an automated text reading something like 'I can't talk now but will see you later' from my phone. ...

Anonymous by Not applicable
  • 4144 Views
  • 2 replies
  • 0 kudos

Resolved! Buying Unwanted iPhone 5 upgrade - risks?

Hi All! I'm looking at buying an iPhone 5 that is an unwanted upgrade locked to 02. It is apparently still sealed in the box. What are the risks involved? Can the seller still get the phone blocked even though it hasn't been opened or registered? I w...

Anonymous by Not applicable
  • 6799 Views
  • 7 replies
  • 0 kudos

Resolved! Does Northern Ireland class as Data roaming

I have recently visited N.I and have been charged roaming for some calls. I am on o2 monthly contract-obviously I shouldn't have been charged. I now have to find out if I can get a refund. Any body know how to get this or how to stop it happening?

Anonymous by Not applicable
  • 10099 Views
  • 7 replies
  • 0 kudos