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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9734 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383666 Views
  • 4 replies
  • 0 kudos

Resolved! Used All Data Allowance in 2 Mins

Connected my iphone to laptop yesterday evening and some how laptop had decided to use iphone as internet connection rather than WIFI - so now data allowance is used up... This has never happened before! Is it an IOS7 bug, do i now always have to mak...

Anonymous by Not applicable
  • 2190 Views
  • 4 replies
  • 0 kudos

Resolved! I can't restart order

Can anybody help me I want to restart my upgrade order. I was about to order gold 5s 32gb yesterday but didn't end up doing the payment bit and now I want to change it to 16gb but when I click upgrade it takes me to the bit I left of (32gb 5s) I can'...

Anonymous by Not applicable
  • 2206 Views
  • 5 replies
  • 0 kudos

Resolved! Cannot send a text

I really hope someone can help as I have run out of ideas! My mum is a PAYG customer on the go go go plan. She has swopped from an iphone 3GS to an iphone 4S and therefore we also had to do a sim swop which seemed to go as planned. She can go on the ...

Anonymous by Not applicable
  • 2545 Views
  • 4 replies
  • 0 kudos

Resolved! Track my order

Carnt find how to track my order I've gone into my o2 and signed in but carnt find it plz help

Anonymous by Not applicable
  • 2964 Views
  • 6 replies
  • 0 kudos

Resolved! Date and Time won't set automatically

This is a problem I had with my old 4S as well, when I try to set the time automatically it just searches and searches and never finds anything It's not a mega problem as I just set it manually but I'd like to know if anyone else is having the sane p...

Anonymous by Not applicable
  • 13454 Views
  • 4 replies
  • 0 kudos

Resolved! change direct debit name

Hi. I have been asked for taking a 24mth contract for my name. The asker told me we can change bank and name into his after paying first bill. is this true? I don't want to end up with another bill to pay monthly:/ Anyone knows anything? Thanks, just...

Anonymous by Not applicable
  • 3540 Views
  • 5 replies
  • 0 kudos

My Thoughts after using iOS7.

My initial thought on using Apples new iOS7 on a iPhone 5.. iOS 7 is Apples new platform which like many have been using for the past few days. A major design from the iOS we all know with an all new overhaul of its UI and extra features. Even the ri...

Anonymous by Not applicable
  • 5842 Views
  • 18 replies
  • 2 kudos

Resolved! cancelling 5s order to go back and select 4g'ssss

Right so I went to pay for my upgrade online gave up as I went back to work, now I log on and it remembers where I have got to, I want to go right back to the start to select 4g instead of 3g.. Any help would be appreciated, Ringing up doesn't seem l...

Anonymous by Not applicable
  • 3386 Views
  • 15 replies
  • 0 kudos

Resolved! Will iPhone 5S be available in O2 store on Friday 20th September 2013?

Hello, does anyone know if the iPhone 5S will be available to purchase from a O2 retail store on Friday 20th September 2013? I called into my local branch yesterday and I was informed that they would not have any physical stock in store on that date ...

Anonymous by Not applicable
  • 7029 Views
  • 54 replies
  • 0 kudos

Apps haven't synced during setup

Can anyone help please - I have received my new 5S this morning just setting it all up and followed all the instructions re do the phone language/wifi etc on screen setup then chose the option to setup from iTunes backup (which I did for my old 4S on...

Anonymous by Not applicable
  • 2634 Views
  • 7 replies
  • 0 kudos