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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9357 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382801 Views
  • 4 replies
  • 0 kudos

iPhone not working properly

Out of nowhere my iPhone is struggling to pick up Wifi and even 4G. It loses signal completely in parts of my house. I have checked the wifi and downloaded the latest update to my phone. No one else in my family has any issues

Rob189 by Level 1: Joiner
  • 498 Views
  • 1 replies
  • 0 kudos

Not receiving OTP messages while abroad?

I am currently traveling in India and am not receiving OTP messages. I arrived on the 27th and the problem was apparent right away. Called O2 support who said something to the effect that this is a partner network issue and they don't support this me...

XCrip by Level 1: Joiner
  • 2510 Views
  • 2 replies
  • 0 kudos

Resolved! web restrictions

Please can you advise how I remove the web restriction from my phone

DR23 by Level 1: Joiner
  • 567 Views
  • 2 replies
  • 0 kudos

New sim roaming

I just switched from android to apple whilst on holiday so data roaming was active but when I took the old sim card and place it into my apple iPhone, calls could be made so the sim card worked but my data would not become active and I've tried every...

Resolved! access text messages on ipad Mini 5

My sim is in my ipad mini 5How can access the codes you sent by text on my ipad mini 5? o access your account details page, enter the code we’ve just sent ..........We’ve sent you two texts. The first is a warning message not to give one-time codes t...

JackFrost by Level 1: Joiner
  • 960 Views
  • 2 replies
  • 0 kudos

Unblacklist my phone

Hey all I lost my phone two years ago I recent just got it back but I call virgin at the time and I can blacklisted my phone is there any way to Unblacklist your phone

Apple watch esim activation

I would like to know how long it takes to activate my apple watch.thanks

Somaya by Level 1: Joiner
  • 622 Views
  • 2 replies
  • 0 kudos

Resolved! i am not getting texts

I joined O2 and  I kept my old number.now I am unable to receive texts 

AM11 by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Random notification on iPhone - Activate esim for T Mobile

hi there, I’ve had this notification in settings come up a few times since yesterday and I’ve no idea what it means? or what I should do about it. please see below image. obviously I’m from the U.K. so don’t use T-Mobile and don’t know if someone is ...

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