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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9431 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382967 Views
  • 4 replies
  • 0 kudos

Resolved! iMessage on IOS 7 not working over cellular network

Good afternoon everyone. I have a problem with iMessage on IOS 7 that, as far as I'm aware, only started in the past few days (possibly since the recent 7.02 update). I think it's slightly different to all the other problems described on here and I'v...

Anonymous by Not applicable
  • 9389 Views
  • 22 replies
  • 0 kudos

IOS7 Differences

After updating my IP4 to ios7 i compared it against another two identical phones ( ip4 16gb ) and found quite a few differences in the settings menu,for instance mine has a "Mobile Data " tab but my sons has "Cell Data " while mine has a VPN tab his ...

Anonymous by Not applicable
  • 3782 Views
  • 6 replies
  • 0 kudos

Unable to activate i-message or face time due to network connection

Hi i hope someone can help me. I have an iphone 5s on ios 7 and i am unable to activate my imessage or face time with the itunes sign in as it says to check my network settings but i am using wi fi as opposed to 3g. I just keep getting error messages...

Anonymous by Not applicable
  • 2597 Views
  • 1 replies
  • 0 kudos

Resolved! O2 can't unlock my iPhone 4S

I got a replacement iPhone 4S from the apple store when my O2 supplied iPhone 4S broke.I've now upgraded to an iPhone 5s and requested that the 4s be unlocked to use on a different network via the online form but heard nothing after a couple of weeks...

Anonymous by Not applicable
  • 5962 Views
  • 6 replies
  • 0 kudos

Pictures and Messaging

I can't seem to send pictures from my iphone 4 on iOS 7. When you try it send it the bar goes about 9/10th of the full way but it just seems to stick. You don't get an error message it just stays there.

Anonymous by Not applicable
  • 4575 Views
  • 6 replies
  • 0 kudos

Resolved! mobile data on iphone 4

every time i try to access my emails when i'm not at home i get a message to say my mobile data isnt working. when i get home and use my wifi all my emails then appear as normal on my phone. is the password on my phone to mobile data correct?

Anonymous by Not applicable
  • 4022 Views
  • 1 replies
  • 0 kudos

Resolved! iMessage on iOS 7 not working

Hi 1st message so please be kind, I couldn't find a thread similar to this topic... I updated to iOS 7 last night, and now I don't have access to iMessage from my telephone number. It works with my gmail & iCloud email addresses but not on my phone n...

Anonymous by Not applicable
  • 33674 Views
  • 106 replies
  • 0 kudos

Resolved! Cellular Data/Business account - Problem & Charges!

I have an iphone5. I recently swapped from an O2 personal to O2 Business account. I have 1GB data/unlimited calls. Everything worked fine with my account until O2 switched it over to a business account, when suddenly my cellular data service stopped ...

Anonymous by Not applicable
  • 7227 Views
  • 25 replies
  • 0 kudos

Resolved! Buying a refurbished iphone 5

Hi, if I buy a refurbished iphone 5 from O2, has it been refurbished by Apple? I can't decide whether to get a new 16gb or a refurbished 32gb

Anonymous by Not applicable
  • 9290 Views
  • 5 replies
  • 0 kudos