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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9698 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383561 Views
  • 4 replies
  • 0 kudos

iWork Apps free for older devices if a 5C/5S has been purchased

No idea if anyone has noticed this but I've stumbled across this tonight after downloading Keynote,Pages and Numbers from the iWork selection AppsAll three of these Apps are worth £6.99 each on older devicesIf you already have an iPhone 5C or 5S you ...

Leebroath by Level 3: Thinker
  • 5427 Views
  • 7 replies
  • 1 kudos

Resolved! Two Iphones - keep syncing together?

I have two Iphones (one is my son's) and the contacts etc keep syncing together. Sometimes I get texts sent to my son. This happened before the update too. I have been for support at the store but its still happening. Can anyone advise me on what I n...

Anonymous by Not applicable
  • 37327 Views
  • 6 replies
  • 0 kudos

Resolved! does anyone know what cost effect means?

does anyone know what effect cost means? saw a phone from o2 on carphone warehouse and iphone for 32 p/m and no upfront cost.. does the effect cost thingy charge you on top of your monthly bill?

Anonymous by Not applicable
  • 4459 Views
  • 10 replies
  • 0 kudos

Resolved! Iphone 5 nano sim

I've got an Iphone 5 and now need a nano SIM. I'm unable to visit any O2 shop but as a registred customer, can one be sent to my home?

Resolved! visual voicemail

Can anyone help please...? Can't get hold of O2 themselves (great for a telecoms company) and now I have the new operating system on my 4s, my visual voicemail has disappeared..what do i do to get it back please?any help greatly appreciated.Nadine

Anonymous by Not applicable
  • 2603 Views
  • 2 replies
  • 0 kudos

Resolved! UNable to be heard when using TuGo

Hi Any help will be appreciated. I have an iPhone 4 with IOS 7.1 installed and just prior to getting this installed TuGo as I have no signal at home. When I call someone using TuGo I cannot be heard but when using the standard mobile signal (away fro...

Anonymous by Not applicable
  • 4696 Views
  • 11 replies
  • 0 kudos

My O2 App – v 5.0 launches today (14 October) for iOS

Dear all v. 5.0 of the MY O2 app for iOS is now available! Pay Monthly customers will be able to see a detailed breakdown of any recent incurred charges, details on their latest bill and look back at their last 6 months previous bills. The app is ava...

Anonymous by Not applicable
  • 3794 Views
  • 9 replies
  • 0 kudos

Resolved! I can't track my order for my new iPhone?

Hello, I'm a new O2 customer, and bought a iPhone 4s on Friday evening. When I come to track my order, the page just says 'Oops Sorry - Something seems to have gone wrong'. Any ideas? Also, I am apparently having to pay a £200 deposit, will I get thi...

Anonymous by Not applicable
  • 4166 Views
  • 4 replies
  • 0 kudos

Resolved! Data tethering on my iPhone

Starting to get really peeved with 02, my old contract would not allow data tethering ( hotspot ) so bit the bullet and updated to a new contract and guess what, still no hotspot.Been on the helpline waited 12 minutes and no response, just tried the ...

Anonymous by Not applicable
  • 8245 Views
  • 7 replies
  • 0 kudos

Resolved! Poor signal

Hi, I have recently moved into a new house. I get really poor signal throughout the house.Do O2 offer signal boosters, or is there any other ways to increase signal?Thanks

Anonymous by Not applicable
  • 3031 Views
  • 4 replies
  • 0 kudos