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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410463 Views
  • 4 replies
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Resolved! Tariff upgrade confusion

I was just about to upgrade my Sim only tariff when I noticed the prices quoted to me when I log in are significantly higher than when i look at the tariffs on their website. I was looking at the 25GB data, unlimited text and voice which is listed as...

Kricho by Level 1: Joiner
  • 1564 Views
  • 4 replies
  • 0 kudos

SMS not delivered

SMS showing as not delivered but recipient receiving it. Can anyone help?

Caz2905 by Level 1: Joiner
  • 730 Views
  • 2 replies
  • 0 kudos

Mobile data update required

Does anyone know how I fix this iPhone says I need a mobile data update for it to be required and I can’t get access to any service so I can’t make any calls or text and no one can call or text me I tried speaking to o2 customer services multiple tim...

Activating for 2 Days.

Not sure if linking phone and watch is actually a thing Been to O2 shop no joy there. They say if I had purchased the items in store they could have done it. Kept saying about a seperate number, which I dont want. Looking to use watch with my existin...

Colin1231 by Level 1: Joiner
  • 1974 Views
  • 11 replies
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changing number

anyone know how to change my number on my o2 app?

Ruby2 by Level 1: Joiner
  • 606 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

I'm moving from an Iphone 7 to an Iphone 14 Pro Max, which doesn't support the physical cards, only esims. The problem is that my 7 doesn't have IOS 16 which is required for esim transfers. What should I do?

AJ8 by Level 1: Joiner
  • 934 Views
  • 2 replies
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Resolved! Mobile data no connection on Apple Watch

My o2 mobile data plan on my apple watch series 7 is active but continually shows "no connection" Switching watch off and on again resolves the problem but it recurs within a few hours. Any suggestions?

Suzy10 by Level 1: Joiner
  • 951 Views
  • 2 replies
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iPhone Network Not Available > Phone not allowed

Hello, I’m a new customer, I got a phone and a SIM card delivered yesterday. I tried to set the phone up last night & inserted the SIM card. I’m not getting any network connection. I put the o2 sim in my old phone and that connects to the o2 network....

Mattl95 by Level 1: Joiner
  • 5906 Views
  • 12 replies
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Resolved! iPhone Mobile Data Off, still insured £10 of Roaming Charges????

HelloSenario - in the Airport (Uk side) went into settings and turned mobile data to off. Assuming that no cellular data would be there for used. Did not change this setting until I returned to the uk. It was Outside of the EU (Turkey) hence switchin...