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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9245 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382678 Views
  • 4 replies
  • 0 kudos

Apple watch mobile data stuck in activating

Hello,I got an apple watch se 2nd gen on Tuesday directly from apple and paired it with my phone and O2 account. I chose the only airtime plan option available for me, that was a £5 monthly plan and every since the mobile data is stuck in O2 activati...

pristmarks by Level 1: Joiner
  • 5089 Views
  • 15 replies
  • 1 kudos

Resolved! Some advice re new iPhone!

Hello! Right… I had an iPhone 14 plus and it worked fine. Went into the 02 store and swapped it for an iPhone 14 pro. Came home and did the necessary to get the phone swapped over… works fine on Wi-Fi but when I leave Wi-Fi I can’t access any banking...

Coney1982 by Level 1: Joiner
  • 4540 Views
  • 20 replies
  • 0 kudos

Resolved! Porting Number

I transferred my number from a different network to O2. The port day was yesterday. I did not have signal the whole day, which made me believe the porting is going through. However, it is now the next day and I still do not have any signal. Is this n...

Inclusive Data

Hi,I recently hcanged to O2 on a plan where i have 12GB of data a month, but i just received a text 4 days after starting to use the phone stating i've used "80% of your inclusive data", despite the fact that i've got 9.5gb still left when i look at ...

Anonymous by Not applicable
  • 15958 Views
  • 15 replies
  • 0 kudos

Resolved! Order

I have done my payment and get email but how can I complete my order it show something went wrong please confirm my order

Missing Apps

I lost my iphoneI got a simswop to enable me to use an old iphone and bought a new iPhone 13 I set it up from iCloud Backup, but a lot of my apps are missing. Can I select what gets transferred from the backup yo my new phone. I've tried a factory re...

francesk by Level 1: Joiner
  • 699 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch

Good afternoon, I have had my Apple Watch for a while and I haven’t had any problems with it until recently.The last few weeks of me wearing the watch I have been having some irritation with it on the inside of my wrist.This week I noticed a burn mar...

Donna14 by Level 1: Joiner
  • 575 Views
  • 2 replies
  • 0 kudos

Resolved! billing

how to find how long is left on an apple watch contract which is linked to iphone?

iPhone not working properly

Out of nowhere my iPhone is struggling to pick up Wifi and even 4G. It loses signal completely in parts of my house. I have checked the wifi and downloaded the latest update to my phone. No one else in my family has any issues

Rob189 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos