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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410640 Views
  • 4 replies
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Cancel Spotify

I want to cancel my subscription to Spotify via O2 but cannot find how to do it. Everyone says it's under account settings but I cannot even find that.

MR95 by Level 1: Joiner
  • 520 Views
  • 1 replies
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Apple Watch SE can’t connect to cellular data

Hi, I’ve bought an Apple Watch SE for my son to use. It’s been paired with my phone through as a family watch and is linked to my own o2 account. However, when I try and set up cellular data on pairing it says the o2 account on my iPhone cannot be us...

CPTG2504 by Level 1: Joiner
  • 2659 Views
  • 10 replies
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Apple watch on O2 business

Apple watch is not supported by O2 business. On a chat with O2 I had this reply; "We may have the apple watches on the business account ad once it is available we will update this on O2 website." However, there is no timescale for this. Why can't O2 ...

Watchconn by Level 1: Joiner
  • 2804 Views
  • 5 replies
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Resolved! how to activate my new phone

new iphone 14 with new sim card, Wi Fi working phone calls not, no signal.

sandoS by Level 1: Joiner
  • 1473 Views
  • 5 replies
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Upcoming Apple Event - 12 September at 6pm

Is it that time of the year again already? The answer is YES, Apple is hosting an event this Tuesday, 12 September at 6pm. So set those reminders! We're not sure what is going to be announced, however, what do you want to see? Is there a specific fea...

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Dave-O2 by Community Manager
  • 2009 Views
  • 9 replies
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Resolved! Wi-Fi calling

I’m trying to connect to Wi-Fi calling but I get a message to contact O2, why is this and what should I do please?

GB64 by Level 1: Joiner
  • 635 Views
  • 1 replies
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Resolved! Disable 4G and 5G

At home I appear to have full 3G signal. However that's no use to me at all, because within seconds the phone goes "Full 3G signal? Rubbish! Old hat! Why would I want to use that when I can just about see 1 tremulous bar of 5G signal, which is more t...

Agrado by Level 1: Joiner
  • 1568 Views
  • 6 replies
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billing

I seem to have been overcharged this was a late fee which relates to previous month BUT this was paid, can you please fix this error, thanks, diane

idris4 by Level 1: Joiner
  • 527 Views
  • 1 replies
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Turning Wifi Calling On And It Tells Me To Contact O2 (Iphone 13)

But when I called, the guy at o2 tells me wifi calling and 4g calling is enabled on my account. I have been moved from Virgin. The guy at o2 didn't know why this was not working, so now I can't use wifi calling, and the phone doesn't work at all in t...

GinaMaria by Level 1: Joiner
  • 1321 Views
  • 5 replies
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iPhone 13 WiFi Calling Issue

Afternoon all,Wondered if anyone had an advice on how to get WiFi calling working on an iPhone 13 Mini?When I try to enable it I get a pop up that reads "To allow WiFi calling on this account, contact O2".I've reset the network on the handset, tried ...

RichB by Level 1: Joiner
  • 2495 Views
  • 6 replies
  • 0 kudos