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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9656 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383429 Views
  • 4 replies
  • 0 kudos

Resolved! Loss of Service In DE4 4JA, Wirksworth, Derbyshire

Can anyone help please. I have spoken to "Gurus" in India(?) and sent a message to the complaints team, who reply that it will take 7working days to get me an answer. Since Thursday 5th December I have had no service in my street. Walking about 500 y...

Anonymous by Not applicable
  • 3437 Views
  • 14 replies
  • 0 kudos

Resolved! Unwanted texts from O2

Hello. I keep getting texts from O2 advertising O2 things. They say "to stop texts, call 2220." When I call 2220 it tells me that I have chosen not to receive texts in all of the categories. Yet still they come. Does anyone know how to stop them?Chee...

Anonymous by Not applicable
  • 10718 Views
  • 8 replies
  • 0 kudos

Resolved! IPhone 5 Warranty

If I buy an iphone 5 on contract from O2, who is responsible for my warranty/repair if for e.g. the charger proves to be faulty within first year. My belief is that under sale of goods the primary responsibility lies with the retailer (in this case o...

Anonymous by Not applicable
  • 3613 Views
  • 8 replies
  • 0 kudos

Resolved! NO 3G

Hi I have recently Had NO 3G at all since I have come back from university to my parents and now I cannot send or receive Messages please help I need my 3G and my signal keeps going aswell and it shouldn't do I'm paying for my phone bill but yet I'm ...

Anonymous by Not applicable
  • 2857 Views
  • 9 replies
  • 0 kudos

Resolved! Excessive data usage? Iphone 5S

Has anyone found that their iPhone is using an incredible amount of data? EDIT: I realise there are alot of posts for this but I am couldn't see one for the 5s, jsut the 5, 4 etc.I get that they use more data than most phones anyway BUT I have used 5...

Resolved! iPhone 5c unlocking when and how much?

Any idea how long before O2 will give the option of unlocking the new iPhone 5c handsets and the likely cost? Seen that it was 6 months for the iPhone 5.Also once unlocked will the phone remain sim free (as if you had bought direct from apple) or wil...

Anonymous by Not applicable
  • 7292 Views
  • 7 replies
  • 0 kudos

Resolved! 3G, E or GPRS question - what is the difference?

Hi, I've had a Iphone 5c since launch day and I was really impressed with it, particularly it's signal strength and internet speed on 3G. Since the IOS 7.0.3 update, I can't keep 3G, and drop to E or even GPRS. I can't recall ever seeing this before ...

Anonymous by Not applicable
  • 13403 Views
  • 22 replies
  • 0 kudos

Resolved! No service Central London

I'm in W1H west london and have no service, but the service report for the area says it's fine, when I go to my settings it says the mobile network is no longer available.

Anonymous by Not applicable
  • 3464 Views
  • 16 replies
  • 0 kudos

Resolved! Accidental damage confused ?

Hi can anybody help me here I fell on the way to work and when I arrived there I realised my drinks bottle had cracked and leaked into my bag my phone which was in a separate compartment didn't show any sign of being wet but would not switch on I hav...

Anonymous by Not applicable
  • 4537 Views
  • 20 replies
  • 0 kudos

Resolved! Old number - new phone

I've joined O2 from Vodafone and have requested my old number be transferred over. Got the PAC number, followed the instructions etc. My old phone now is not connecting (as expected) and I was told my number would be transferred to the new handset by...

Anonymous by Not applicable
  • 2249 Views
  • 4 replies
  • 0 kudos