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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9523 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383049 Views
  • 4 replies
  • 0 kudos

Resolved! Problem unlocking a secondhand iPhone 4S

I've got a secondhand iPhone 4S (which was bought preowned from a Game store) which I'm using on my O2 contract currently. I'm thinking at some stage of getting an iPhone 5 or 5c and selling the 4S at some stage in the future. I've filled out the onl...

Sammy_boy by Level 6: Acolyte
  • 4269 Views
  • 6 replies
  • 0 kudos

Resolved! Problems unlocking iphone 4 on itunes help !

HI! I have had my iphone 4 successfully unlatched with o2, as I now live overseas and need to use a foreign sim. The next step i was told to insert the non-o2 sim, plug into itunes and will receive prompts to complete the process, however when i plug...

Anonymous by Not applicable
  • 7607 Views
  • 12 replies
  • 0 kudos

Resolved! Sending iPhone for repair

Just curious to know how o2 deal with the repair procedure as I sent my iPhone away on the 12th paying the extra cost for it to get sent Next Day delivery (the lady at the post office assured me it'll arrive at the destination for 1pm on Friday) Howe...

Anonymous by Not applicable
  • 3379 Views
  • 9 replies
  • 0 kudos

Resolved! Want to use location services on iPhone when in France. Does this mean I will get large charges?

HiGoing skiing in France and I have an app on my iPhone which can tell me where I am on the mountain so it must be some sort of GPS. It says I have to keep location services on. Does this mean I will get charged a lot and will I have to keep data roa...

Anonymous by Not applicable
  • 2523 Views
  • 5 replies
  • 0 kudos

Resolved! can't connect to internet?

My phone says i have 3G but when i go on the internet it says internet not connected, i checked my settings and my internet is turned on, i've tried turning my phone on and off but still nothing. This has happened before and it wouldn't let me get on...

Anonymous by Not applicable
  • 2655 Views
  • 3 replies
  • 0 kudos

Resolved! Buying iPhone 5c from abroad

Hi, going to Singapore soon and thinking of getting an Iphone 5c over there as much cheaper. Would get from an Apple store, so would be unlocked. Would that definitely work in the UK with my O2 sim? Thanks

Anonymous by Not applicable
  • 2644 Views
  • 7 replies
  • 0 kudos

Resolved! Not receiving calls or texts

Sorry if this is a problem that has been dealt with on the forum but I can't it if it has. Quite simply I have an iPhone 4s and periodically it won't ring when I'm called and I just get a voicemail and texts don't come through for hours sometimes day...

Anonymous by Not applicable
  • 6172 Views
  • 9 replies
  • 0 kudos

Resolved! Sound like a Darlek

I've had my phone checked by apple and they say its fine, yet in and out when I phone different people from London to Bristol and even Plymouth I get told I sound like a darlek, we end our call and the person then phones me back and the phone is fine...

Anonymous by Not applicable
  • 3580 Views
  • 11 replies
  • 0 kudos

Resolved! Loss of Service In DE4 4JA, Wirksworth, Derbyshire

Can anyone help please. I have spoken to "Gurus" in India(?) and sent a message to the complaints team, who reply that it will take 7working days to get me an answer. Since Thursday 5th December I have had no service in my street. Walking about 500 y...

Anonymous by Not applicable
  • 3435 Views
  • 14 replies
  • 0 kudos

Resolved! Unwanted texts from O2

Hello. I keep getting texts from O2 advertising O2 things. They say "to stop texts, call 2220." When I call 2220 it tells me that I have chosen not to receive texts in all of the categories. Yet still they come. Does anyone know how to stop them?Chee...

Anonymous by Not applicable
  • 10712 Views
  • 8 replies
  • 0 kudos