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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9237 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382677 Views
  • 4 replies
  • 0 kudos

Apple Watch Cellular Error

I got an iPhone 15 last week and paired my Apple Watch but it won’t set up the cellular service, when I click through to do it, it goes to an O2 page with an Error Code 14. I called O2 last week and a technical person was going to call with 72 hours ...

Resolved! No Service

Hi, my phone won’t get service or 4g. long story short, I lost my sim card whilst abroad. Not my phone only sim. o2 sent me a new sim to use when I arrive home, it didn’t work. And they tried again with a new sim which didn’t work. then I went into t...

_BS_ by Level 1: Joiner
  • 1021 Views
  • 4 replies
  • 0 kudos

I want to know about my product

I ordered 15 Pro Max on 16th of September can I know about it 

ali18 by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! Account Balance and New Phone

Hi Guys Just wanting to see if anyone can help answer this question. My bill got generated yesterday for payment on 10th October. My new phone should be available for collection in-store on or shortly after 3rd October. Do I have to clear off my curr...

cacaaa by Level 1: Joiner
  • 511 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel Apple watch

Can the call center be that dumb. OMGRang 202 this morning trying to cancel my apple watch contract that is connected to my phone contract. Simple I thought. No such luck. Said they would send me my PAC code to cancel my phone etc. I said no just can...

Colin1231 by Level 1: Joiner
  • 1543 Views
  • 3 replies
  • 0 kudos

106 error code

Trying to set up my Apple Watch with a data bundle connected to my o2 pay monthly plan, when I’m prompted to set up mobile services I get a message saying contact 02 quoting error 106, 3 calls to 02 and no solution, has anyone managed to overcome thi...

Sm401 by Level 1: Joiner
  • 2366 Views
  • 7 replies
  • 0 kudos

Apple Watch error code 14

Any one help me I have a new phone and trying to pair my watch to my phone but getting error code 414

Giving My Watch To A Friend

I have a Apple Watch that I don't use anymore but I am still paying the monthly bill. My friend said she wanted to get one for herself, so I suggested mine she just pays the monthly bill. Anyway what I am wondering is can I do this and is there anyth...

Phone blacklisted while traveling

Hey all, I’m really hoping someone here can help me or point me in the right direction.I live in the US and traveled to the UK and Switzerland earlier this year (back in June). I had service through O2 while I was in the UK, and it worked very well. ...