Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9646 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383383 Views
  • 4 replies
  • 0 kudos

Resolved! Text messages that convert themselves to media messages

Hi, Does anyone experiece text messages changing from a simple text message to a media message and then incurring charges when no image was attached!This has happened to me on more than one occasion and is very annoying!Is there a way round it?I didn...

Anonymous by Not applicable
  • 4887 Views
  • 24 replies
  • 1 kudos

Resolved! Transferring a contract

I am currently paying for a second sim only contract on behalf of a community organisation but now want to transfer the contract to the organisation so it can make the payments on the contract. Does anyone know how I can do this?

Anonymous by Not applicable
  • 2361 Views
  • 2 replies
  • 0 kudos

Upgrade payment keeps failing

Hi, Trying to upgrade to the iPhone 6. When I put in my card details and tried to pay for the upgrade it failed, saying, "There was a problem taking this payment" or words to that affect. After trying a few times I contracted my bank who said they ha...

Anonymous by Not applicable
  • 4631 Views
  • 20 replies
  • 0 kudos

major confusion!! o2 took money for wrong thing..

yesterday i upgraded early over the phone, they said itd cost £286 to pay off my outstanding contract, plus £89.99 for the handset. i paid this over the phone, *he then asked if i wanted to pay any of my bill-even though its not due until mid-march s...

Anonymous by Not applicable
  • 4435 Views
  • 29 replies
  • 0 kudos

Resolved! Warranty on a refurbished phone

I'm considering an upgrade and have seen a refurbished 5s. Not had a refurbished phone before and want to know what warranty comes with it. Looked on help pages but can't find the info. Can anyone confirm?

Anonymous by Not applicable
  • 2804 Views
  • 3 replies
  • 0 kudos

Resolved! Unlock iphone 6 from Carphone Warehouse?

Hi, all.Just got hold of the above from a friend of mine, its less than 6 months old, was bought sim-free from the carphone warehouse but it locks to the first sim inserted which was O2. My question is how do i get it unlocked? Its not tied to any co...

Anonymous by Not applicable
  • 4349 Views
  • 19 replies
  • 0 kudos

No 4G Yet.

Hi,I've had my iPhone 6 for around 10 days now, but I haven't had the 4G signal show yet. I've had 3G show but not 4G.Is there a way of finding where 4G areas are? Would my phone automatically connect to a 4G signal if in an area.Thank you,Liam.

Anonymous by Not applicable
  • 2709 Views
  • 3 replies
  • 0 kudos

Resolved! Unlocking iphone 3GS

Hi, Thought I'd give this a go as the normal approach has not worked! I have a pay monthly iphone 3GS, which I got on 24 month deal, the actual contract period finished ages ago and I have just let it roll on until now. I'm moving home soon and the 0...

Anonymous by Not applicable
  • 2231 Views
  • 3 replies
  • 0 kudos

Iphone 6 plans

So how can I switch to monthly plan + iPhone 6 for £30 a month? And keep my pay and go number also

Anonymous by Not applicable
  • 2606 Views
  • 6 replies
  • 0 kudos