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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9507 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383015 Views
  • 4 replies
  • 0 kudos

Resolved! new phone and no service

Hi everyone, I was hoping you could help. I have got a daughter a new iphone 5s. I have put in the sim, it's all set up with wifi etc except I have no service. It is 4g ready which there is 4g in the town where we go often but where we live it's only...

shezyb by Level 1: Joiner
  • 4105 Views
  • 10 replies
  • 0 kudos

Resolved! International Favourites Web Access

I have never been able to access the International Favourites > Manage my Numbers using Safari on a Mac. All I get is a message: Object has moved here. Clicking on the hyperlinked 'here' takes me back to the login page. Is this only me?

Anonymous by Not applicable
  • 3306 Views
  • 9 replies
  • 0 kudos

Resolved! Warranty on iphone 5c

Can you please tell me what the length of the warranty on my iphone 5c?

Anonymous by Not applicable
  • 2480 Views
  • 6 replies
  • 0 kudos

Resolved! No roaming signal on iPhone 5C

I have an iPhone 5C on O2 network (pay as you go). I am currently in Bosnia and Herzegovina and unable to pick up the local network signal. I tried searching for local networks, which do come up but the phone is unable to connect. Any idea how to rec...

Anonymous by Not applicable
  • 2371 Views
  • 3 replies
  • 0 kudos

Resolved! No mobile data (sadface)

Hi all, hoping someone can help me! I recently bought a used unlocked iPhone 5s & have put my O2 SIM in. Everything is working perfectly & I'm chuffed as nuts with it. The only thing bugging me at the minute is that mobile data is not working. When t...

Anonymous by Not applicable
  • 7662 Views
  • 12 replies
  • 0 kudos

Resolved! Installing TuGo on an IPad

Hello I'm trying to install TuGo on an IPad, I went to the ITunes Store through the O2 Link to Download and install the program, however I received the message that the Browser was not compatible with TuGo. This was using Safari. Can anyone advise wh...

Anonymous by Not applicable
  • 2864 Views
  • 4 replies
  • 0 kudos

No service

I recently got an iPhone 5c, and got a new sim. My phone was working perfectly until the carrier said it had an update, my carrier is on 18.0 right now. Ever since I updated the carrier the phone has had no bars and sometimes no service. I've tried m...

Anonymous by Not applicable
  • 5047 Views
  • 24 replies
  • 0 kudos

Resolved! Signal Dropping every time I make a Call

Quick question..... I have noticed, that on my iPhone 6, whenever I make a normal phone call, my 4G signal (or 3G) will completely vanish? As an example, yesterday, I was in area of 4G and my phone had 5 full bars/spots/dots (!!). I then made a phone...

DinoF by Level 12: Nimble
  • 32116 Views
  • 46 replies
  • 2 kudos

Resolved! Friends and family discount

HiCan you upgrade online or do you need to upgrade in a store to be able to get O2 staff discountAlso is it available yet for iPhone 6

Anonymous by Not applicable
  • 10556 Views
  • 10 replies
  • 0 kudos