Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9305 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382707 Views
  • 4 replies
  • 0 kudos

US Handset - eSIM

Handsets bought in the US no longer come with a sim tray. can I convert my O2 SIM card to eSIM, so that I can use a handset purchased in the US (iPhone 15 pro) Thanks

RC100 by Level 1: Joiner
  • 535 Views
  • 2 replies
  • 0 kudos

Resolved! No service

Hi. I have transferred my data from my iPhone 7 to my new iPhone 14 pro max. Data has transferred perfect but phone is still saying no service. SIM card is in fine. I have kept the same number also. Does it take time to update the new tarif?

Resolved! Apple music

Being charged £10 a month for apple music and cant cancel my subscription

Andygte by Level 1: Joiner
  • 472 Views
  • 1 replies
  • 0 kudos

Device only plans

I can’t see anywhere to just keep the sim only plan i am on and just buy device only

Josh-4 by Level 1: Joiner
  • 896 Views
  • 4 replies
  • 0 kudos

New phone

I ordered a phone on Thursday an it still hasn’t been processed how long should it normally take

Resolved! Does anyone at O2 know how to enable INTERNATIONAL MESSAGING PERMISSIONS for iMessage/FaceTime?

I have had my iPhone 13 since 8th January 2023, at first I was with Sky and now I’m with O2. That’s about 6 months. Ever since I got my iPhone I have had a problem activating my number, to use with iMessage and FaceTime. I had several discussions wit...

ross_mini5 by Level 2: Apprentice
  • 2635 Views
  • 12 replies
  • 0 kudos

Resolved! New Phone Locked to 02

If I upgrade my phone, will the new phone I order be locked to 02 before inserting a Sim? Can I use my current Sim in my “old” phone with the updated tariff and Gift the phone to my partner who is on a different network and both still work, or will t...

BatmanDan by Level 1: Joiner
  • 899 Views
  • 3 replies
  • 0 kudos

Apple Watch Error 106

So, I've moved over from Tesco to O2, about a week ago. Today my new iPhone 15 Pro and Apple Ultra Watch 2 (the reason I swapped to O2) have arrived, and I've got the phone set up, and when trying to get the Mobile Service set up on the Watch (via th...

djaychela by Level 2: Apprentice
  • 4331 Views
  • 34 replies
  • 0 kudos

Resolved! Apple watch data plan

So, I bought the Apple Watch Ultra 2 and after using for abit its too big for me... Im out of my 14 days, so a relative is going to buy it from me and Im gonna go get a normal apple watch. However, how can I remove the data plan linked to my number f...

Rbarkley82 by Level 4: Observant
  • 972 Views
  • 1 replies
  • 0 kudos