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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9866 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384546 Views
  • 4 replies
  • 0 kudos

Resolved! Sudden data usage spike - Twitter to blame?

I've had a weird sudden spike in my data usage and can't understand what's going on I've got an iPhone 5c which I've had since last May, on a plan with 1GB of data included. In a normal month I don't use more than about 700MB of my data allowance. La...

Anonymous by Not applicable
  • 7031 Views
  • 20 replies
  • 0 kudos

Weird ... iPhone 6 suddenly can't send email over 4G/3G

Hi Until today I had no problems at all with 4G/3G.All of a sudden today, I can't send emails on either of my 2 virginmedia accounts.I can still receive emails no problem.I can still send texts, make calls, browse the net ... no issues whatsoeverI ju...

Anonymous by Not applicable
  • 15292 Views
  • 51 replies
  • 0 kudos

Iphone 6 Unlocking

I puchased an iPhone 6 from Apple Regents Street London with an O2 pay monthly contract, about 6 months ago. I asked the salesperson if the unit was unlocked or if locked could it be unlocked on request. I travel abroad often and like to swap my SIM ...

Hagadol1 by Level 1: Joiner
  • 7964 Views
  • 12 replies
  • 1 kudos

Resolved! holiday

going to spain for five days lookig to see what is the best value so I can still keep in contact with family at home ?

Anonymous by Not applicable
  • 3827 Views
  • 6 replies
  • 0 kudos

Resolved! Charges for messages?

Today I joined o2 and received an iphone 6, I text 20 people a message saying this is my new number, blah blah and have been charged £6.66 for messages? How can this be classed as a picture message?

Anonymous by Not applicable
  • 3236 Views
  • 4 replies
  • 0 kudos

iphone 6 and plus refresh unlock

if i buy the iphone 6 and request the unlock code straight away will it be accepted or is it 6 months again?

Anonymous by Not applicable
  • 15998 Views
  • 44 replies
  • 0 kudos

Resolved! iphone 4s unlocking

HiI m living in turkey and my phone is simlocked with O2...I made a conversation thanks to live chat with agents..and they said according to unlocking process, i should take O2 card and top-up 15 pounds...i did what they said, i brought O2 pay&go sim...

Anonymous by Not applicable
  • 2719 Views
  • 2 replies
  • 0 kudos

Unknowingly Locked!!

Having washed my i phone in a hot wash in a trouser pocket I am in the process of replacing it via home insurance. What I discovered tonight from them seemed far fetched so I contacted O2 and its true.I buy an unlocked phone so that I have the choice...

Anonymous by Not applicable
  • 3472 Views
  • 14 replies
  • 0 kudos

Resolved! help using my iphone 6 plus in the usa

hi can any one give me some help regarding using my iphone 6 plus in new york ?my hotel has wi-fi which will charge me daily but if i use it in the hotel i shouldnt get extra charges from o2 for that on my return should i ?if i want to use free wi fi...

Anonymous by Not applicable
  • 5415 Views
  • 26 replies
  • 0 kudos

Resolved! Replacement iPhone 5c keeps switching off

I recently got a replacement iPhone 5c through my O2 Accidental Damage insurance, all was going well for the first couple of weeks until tonight. Phone for no apparent reason has decided to turn off, despite having full battery power. Have googled th...

Anonymous by Not applicable
  • 3903 Views
  • 16 replies
  • 0 kudos