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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9517 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383038 Views
  • 4 replies
  • 0 kudos

Resolved! No Sim

Please help my I phone 4s keeps displaying a no sim error message. Last week it said invalid sim but turning off and on fixed it. Now I can't make calls or text and I have done nothing different to my phone!

Anonymous by Not applicable
  • 3085 Views
  • 4 replies
  • 0 kudos

Resolved! Swapped to 4G SIM & now mobile data doesn't work

HiI've recently changed plan & gone onto a pay monthly 4G plan.I activated the SIM & swapped it over, & the phone is working, but when I try to use mobile data, I get the following message....."Could not activate mobile data networkYou are not subscr...

Anonymous by Not applicable
  • 7080 Views
  • 8 replies
  • 0 kudos

Missing voicemail messages after O2 sim swap from iPhone 4 to 5

I've just been given an iPhone 5 and so swapped sims with my iPhone 4 and transferred all the data using iTunes back-up. Unfortunately only about 10 recent voicemail messages have transferred, whereas those on my iPhone 4 (all still there) go back to...

Anonymous by Not applicable
  • 4974 Views
  • 11 replies
  • 0 kudos

Messages not being delivered

HiMy phone has recently decided not to send messages to a mobile phone (my dads) that previously had no problem before.It will make calls to the number and I'm able to receive messages from them. I've checked my message settings and blocked numbers.A...

Anonymous by Not applicable
  • 2663 Views
  • 5 replies
  • 0 kudos

Resolved! EU Internet - I'm desperate

i bought my own Iphone 5s in November. I also bought o2 travel for Europe. I travel to German very often for work but am now unable to access emails, internet etc and I can't even use the phone to make calls (except Wifi). I have spent hours and hour...

Anonymous by Not applicable
  • 27941 Views
  • 14 replies
  • 0 kudos

send photos via message

I can't send photos via message can anyone help to check my settings

Anonymous by Not applicable
  • 2788 Views
  • 8 replies
  • 0 kudos

Resolved! Sim Activation

Hi, I bought an iPhone 5s today on contract with O2. I was told that my activation would normally take 24 hours but it is generally done quicker. However my iPhone says it should insert a sim, even though the contract sim is inside. Would this change...

Anonymous by Not applicable
  • 5002 Views
  • 25 replies
  • 0 kudos

Resolved! Sim swap problems

Hi changed my O2 pay as you go to a monthly contract online 2 days ago, received the sims in the post on Friday and immediately did the sim swaps online as I want to keep my current mobile phone numbers it is now 13.25 on Sunday & still no sim swap h...

Anonymous by Not applicable
  • 3027 Views
  • 3 replies
  • 0 kudos

Bad call quality after ios 8.3 upgrade

is anyone else having this problem i have updated my iphone 6 to iOS8.3 & when i make a call i get a buzzing / distortion noise when the caller has a deeper voice or when the volume is up from medium to loud & this is on the earpeice ONLY & not the l...

Anonymous by Not applicable
  • 4244 Views
  • 16 replies
  • 0 kudos