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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9246 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382683 Views
  • 4 replies
  • 0 kudos

Resolved! o2 Insure Premier

I have lost my phone. I know I have o2 Insure Premier service. Will that cover a new phone?

Anonymous by Not applicable
  • 3426 Views
  • 5 replies
  • 0 kudos

Resolved! Group texts

For the last year n half I have been sending group texts, not very big texts but to around 15 - 20 peeps each text, I sent four lots of group texts each identical on the 12th June and was charged 33p plus VAT for two of those but not the other two or...

Anonymous by Not applicable
  • 4172 Views
  • 5 replies
  • 0 kudos

HELP NEEDED Data not working IPhone 6 3GB

Hi there, For the past few months have had extremely frustrating issues surrounding my data usage on my O2 phone. It's a long story and I'll try and keep it brief. Around Feb/March on old contract/phone ( Iphone 5s 1GB) - found that when I ran out of...

Anonymous by Not applicable
  • 7936 Views
  • 27 replies
  • 0 kudos

Resolved! Using iPhone 4s abroad

Good morning This year we are taking an extended holiday abroad to visit my wife's family and old friends. Last time my wife visited alone, she asked a local retailer to replace temporarily her PAYG o2 sim with a local PAYG. However, she was told thi...

Anonymous by Not applicable
  • 5467 Views
  • 8 replies
  • 0 kudos

Resolved! Cracked iPhone 6 screen

Hi, I stupidly dropped my iPhone 6 by accident and in the process, the screen is now cracked. I do have insurance but is it worth making an appointment with Apple (the phone is two months old so I have the years warrenty) or going through insurance t...

Anonymous by Not applicable
  • 4222 Views
  • 4 replies
  • 0 kudos

Phone repair

I sent my phone to get the volume looked at! My phone had never ever been near any water whatsoever but the repair shop told me that my charging point had been somehow water damaged. I had to pay almost £45 for this to be repaired due to Water Damage...

Anonymous by Not applicable
  • 4203 Views
  • 5 replies
  • 0 kudos

Resolved! Cracked screen

Any advise?

Anonymous by Not applicable
  • 3182 Views
  • 4 replies
  • 0 kudos

Resolved! Car Bluetooth doesnt work

I have 2 iPhone 6s. One works perfectly in both of my cars, the other doesn't work at all. Rather, it connects says " no network", downloads the contacts but you cannot call through the headset.If you dial a number on the handset, the music isn't mut...

Anonymous by Not applicable
  • 4419 Views
  • 13 replies
  • 0 kudos

Resolved! iphone 5 unlocking Phones4u

Hi, I have been given an iphone 5 locked to O2 that I would like to give to my daughter who is tied to a Vodafone contract.The original owner tried to get O2 to unlock it for me but was refused as the phone was purchased from Phones4u and they had no...

Anonymous by Not applicable
  • 6365 Views
  • 13 replies
  • 0 kudos