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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9236 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382676 Views
  • 4 replies
  • 0 kudos

Esim

How do i tranf my esim from an android to an apple phone? I have tried my QR code that i got for my esim but it says it has expired?? Can someone help. Cheers

Nicole89 by Level 1: Joiner
  • 418 Views
  • 1 replies
  • 0 kudos

Battery issues with reconditioned iphone purchased from 02

Hi, I have an issue with an iphone 11 (bought reconditioned but as new).There is an issue with the battery. The iphone turns itself off on its own, usually at around 40% bettery and then restarts indicating 0% battery. I have had indications that the...

AMcF-005 by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! Switch on voicemail from abroad

I left England a few days ago for holidays but forgot to set up my voicemail while away.How do I access this now because I realised that every call will go to voicemail while I use a local esim.Thanks

MichaelSA by Level 1: Joiner
  • 566 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone SIM v Android SIM

My son is on my O2 contract and has an Android phone. He wants an iPhone. Is it a different style of SIM ad if so, how do I get an Apple SIM for my monthly contract?

Apple Watch - Option to select mobile service greyed out

Hi, Trying to setup a mobile service for my Apple Watch, but the option from within the watch app, then ‘Mobile Service’ to ‘Setup Mobile service’ is greyed out, with the note ‘Your o2 account is not eligible to enable mobile service on your Apple Wa...

CUTHBERM by Level 1: Joiner
  • 1102 Views
  • 5 replies
  • 0 kudos

No Response From O2

Since last 1 week, no one is responding me for my ipad. I already paid upfront for that.

JP_Jiten by Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock Iphone Abroad

How to I unlock my iphone - Which as been locked abroad?

IT3 by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

iPhone 15 Pro Max - Still Waiting

I upgraded to the iPhone 15 Pro Max in white, back on the 3rd October, and I knew I’d be waiting a while. It looks like the handsets are all pretty much in stock now, but I’ve heard nothing, and I’m going away fairly soon, so it’d be great to have my...

Bought a new phone

Bought a new phone (iPhone 15 pro max) off o2 and I haven’t received any emails about my device even though it says it should’ve been delivered two days ago. Anyone know what’s going on?

Bgrove by Level 1: Joiner
  • 1178 Views
  • 7 replies
  • 0 kudos

New Apple Watch

Hi, I have just upgraded my Apple Watch. I tried to "transfer Airtime plan" as part of the transfer wizard and it failed. I now have no plan on either Apple Watch. Please can someone at O2 please reset the Airtime plan on my account so I can associat...