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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9225 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382630 Views
  • 4 replies
  • 0 kudos

No Service after travelling abroad...

Daughter has iphone 8, ios16 and pay monthly sim.All has been fine and working as expected for 12+ months.She recently wen to germany, phone worked in UK, in france but then not in blgium and germany. Its has since, still not worked. We get 'no servi...

shabs5000 by Level 1: Joiner
  • 1073 Views
  • 5 replies
  • 0 kudos

Delayed phone delivery

Hey all, just a bit curious about something So I ordered a new apple phone today and everything went through alright which is good. But 30 minutes after my order is confirmed, I get an email saying my order is out of stock. Thankfully I'm keeping my ...

Resolved! Faulty item

I recently brought an iPad but it does not charge past 40%

Lol123 by Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Apple watch sync monthly bill is £11.49+VAT

Hi O2, I received my monthly bill today. The apple watch sync monthly bill is £11.49+VAT. I remember when I attach it to my O2 monthly number, it was £7 per month. What should I do?

Qin by Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Trying to set up iwatch with cellular

Hi we are slightly at our wits end with this so if anyone could help it would be much appreciated we tried to set up family sharing on a iwatch on my iPhone which we managed to do. However we can’t activate mobile data for the watch as O2 don’t suppo...

No connection on ultra watch

I need some help please . My Apple Watch isn’t getting any connection no 4g . I’ve been in too store to get them to help but they don’t seem to know , called customer services , can’t help , watch is still under warranty & I have insurance with 02 as...

JB78 by Level 1: Joiner
  • 543 Views
  • 1 replies
  • 0 kudos

Set up Apple Watch for my son

Hi, I want to set up my new o2 Apple Watch for my son to use using my iPhone/o2 account since he doesn’t have his own phone. How do I do this? Thanks

K-C1 by Level 1: Joiner
  • 4422 Views
  • 12 replies
  • 0 kudos

Iwatch Ultra

Upgraded to new iPhone 15 pro max, in trying to pair apple iwatch ultra i am getting error code 14 when trying to set up mobile service on watch. I believe this is a common problem and have been reading other users problems with this and ongoing prob...

Resolved! stolen phone

hello, on 30 November someone stole my phone,I already call o2 to communicate so now I do not have my sim and I need a new one keeping my same name

Alessia by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos