Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9569 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383141 Views
  • 4 replies
  • 0 kudos

Resolved! Phone hasn't arrived

Yesterday I ordered an iPhone 6S before 10pm which means it should arrive next day on free delivery which is today, I also paid extra for it to arrive before 10.30am. It is now 1.45pm and I've had no dispatch email and it's anot arrived. Does anyone ...

Anonymous by Not applicable
  • 3467 Views
  • 6 replies
  • 0 kudos

Resolved! High Data use

HelloMy o@ bill shows that I used almost half of my monthly data allowance (209.03MB) on one day — 20 December. Spoke to O2 and they say I need to speak to Apple about this as they(O2) don't know what how the data is made up. Really? Does this seem r...

Anonymous by Not applicable
  • 3531 Views
  • 8 replies
  • 0 kudos

Resolved! Non-Europe data for PAYG

The only thing I can find for international data is £1.99 per day for Europe but I need to find out how much it is for roaming in New Zealand. I looked at the possibility of putting a NZ sim in my phone (iPhone 6S) but it was a Christmas present and ...

Anonymous by Not applicable
  • 4184 Views
  • 8 replies
  • 0 kudos

Transfering data

I have changed from iphone 4 to 5S and cannot transfer my photos and contacts, can anyone help?

Anonymous by Not applicable
  • 2465 Views
  • 2 replies
  • 0 kudos

Resolved! Visual voicemail not working.

Hi, I recently went in to look at my visual voicemail as I keep getting texts from o2 when I miss a call but upon doing so noticed it wasnt quite right! When you click on the voicemail icon it brings up a blank screen with the Greeting option in the ...

Anonymous by Not applicable
  • 15117 Views
  • 6 replies
  • 0 kudos

NO SERVICE

Hi my phone has been unlocked by EE and my new sim is installed and activated but I'm still getting No service??

Anonymous by Not applicable
  • 3183 Views
  • 5 replies
  • 0 kudos

Resolved! Unlocking secondhand Iphone 5s

Hi, I have bought an Iphone 5s from my son who lives in the UK, he purchased it from a guy on E-Bay and was told that it was unlocked, he used Giff Gaff in the UK and the phone worked perfectly. I live in France, and have bought a french SIM to use t...

Anonymous by Not applicable
  • 13279 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 6 locked to O2, but bought somewhere else.

Hi, I am an O2 Pay & Go customer, and I have a Nexus 6 phone for myself, that I use with my O2 account. I have bought an iPhone 6 on eBay (supposedly operator unlocked) for a relative who lives in South America, and used my O2 SIM card to activate it...

Anonymous by Not applicable
  • 6025 Views
  • 4 replies
  • 0 kudos

Resolved! Using iPad in France & Spain without using data roaming.

We are travelling from the UK,through France to Southern Spain. We will be taking about a week for the journey. I have an ipad with an O2 sim card in which I have used in the past, in the UK, to buy a months data. I would like to be able to use my ip...

Anonymous by Not applicable
  • 5228 Views
  • 8 replies
  • 0 kudos

Resolved! iPhone 6S Plus screen issue (maybe 6S too)?

Hello,I received my iPhone 6S Plus space grey today and I may have a issue with my device as I immeddiately noticed that there are some faint black blurry borders around my screen. It starts off at the edges of the screen and becomes fainter towards ...

Anonymous by Not applicable
  • 12568 Views
  • 66 replies
  • 0 kudos