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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9421 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382943 Views
  • 4 replies
  • 0 kudos

Resolved! Cancellation of contract

I've moved abroad to New Zealand and would like to cancel my O2 24 months contract which expires in May 2016. Please would you help me do so? I have chosen not to call as the time difference in Nz is 12 hours ahead... Thanks

Anonymous by Not applicable
  • 3608 Views
  • 4 replies
  • 0 kudos

Resolved! Force 3g Over Edge?

Hi Guys Is there any way to force my 6 PLus to NOT use the Edge network? or is it true that 02 have no control over this and it is coded into the phone to choose the best one it sees (my o2/EDGE in Exeter just does not work AT ALL) I have a geyser on...

Anonymous by Not applicable
  • 6419 Views
  • 8 replies
  • 0 kudos

Resolved! Pay Monthly Account

My partner recently changed to pay monthly tariff, the day we went into the o2 shop, he had forgot his bank details. The guy in the shop said that he could start in by using my account and that the next day he was in town, he could pop in with his de...

Anonymous by Not applicable
  • 6349 Views
  • 10 replies
  • 0 kudos

Resolved! Unlock iPhone 6s

Hi! I'm very confused about how to get my iPhone 6s unlocked. I'm on a monthly plan for 24 month and I've been told I can get my phone unlocked anytime for free. But I have already requested 3 times once over the phone by calling 202, once through my...

Anonymous by Not applicable
  • 5496 Views
  • 10 replies
  • 0 kudos

Pictures

I cant delete pictures on my iphone 5C can anyone help?

Anonymous by Not applicable
  • 4184 Views
  • 9 replies
  • 0 kudos

Resolved! Scam Mobile Phone Calls

I have been rung a couple of times by 0843 974 0489 and ignored the number. Never a message left. Last Saturday, this number was on my mobile whilst I was working and a call lasting over two hours has been registered, to this premium line, on my sim ...

Anonymous by Not applicable
  • 4544 Views
  • 5 replies
  • 0 kudos

iPhone 5 1800MHz coverage

I have tried googling for infomation about where the 1800MHz is being rolled out, I have found a article from Techweekeurope from August 15 which seems to indicate it would start in London but I cant seem to find any other infomation if it has starte...

Anonymous by Not applicable
  • 3477 Views
  • 3 replies
  • 0 kudos

Resolved! unlocking an old phone

hello, i have upgraded my phone and would like to unlock the old one so my daughter can use it. do i need PUK to do so?

Anonymous by Not applicable
  • 17845 Views
  • 6 replies
  • 0 kudos

Resolved! Activate sim and iphone

Is there any way to activate an O2 sim, without putting credit on? I have been given an iPhone 5s that has been erased. Before you ask, no it is not stolen. I am on GiffGaff, which is not accepted by the iphone for activation. Hence my question. Than...

Anonymous by Not applicable
  • 3951 Views
  • 3 replies
  • 0 kudos

Resolved! Extra data problem

I've (yet again) run out of data. I usually call 2202 and add more, but today I just get a message telling me that there are no bolt-on's available on my tariff. This is news to me after 1 year and 11 months on the same one. I have tried buying more ...

Anonymous by Not applicable
  • 7063 Views
  • 12 replies
  • 0 kudos