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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9565 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383128 Views
  • 4 replies
  • 0 kudos

Resolved! O2-De no internet connection in Germany

So I've landed in Cologne this evening. Turned my iPhone 6S flight mode to off and waited for my trusty Internet to fire up. But nothing. Nada. Not a thing!!!I can make and receive calls but can't connect to the Internet. Data roaming is on. EU Inter...

Anonymous by Not applicable
  • 13516 Views
  • 4 replies
  • 0 kudos

My sim won't activate after 30 hours

My phone would not ring. It just went to answer phone. A shop guru put in a new sim. Now it won't activate. The gurus give me codes to input. Then tell me to turn off and on. It does not work and the guru contact is lost. This has been going on for d...

Anonymous by Not applicable
  • 10059 Views
  • 5 replies
  • 0 kudos

Resolved! Reception

Having reception problems iphone6 o2 sent me a new sim has made no differance any thoughts

Mima by Level 1: Joiner
  • 3871 Views
  • 4 replies
  • 0 kudos

Phone locked to 02 no contract attached

I have transferred my number into another phone that I am still with 02 I have a Talkmobile contract I now want to use my older Iphone for - but it says its locked. I've asked 02 to unlock it, but it still says its locked Any idea what i can now do?t...

Anonymous by Not applicable
  • 6199 Views
  • 17 replies
  • 0 kudos

Resolved! no services on iphone6

hi first time on here.my gran/d has been using my phone now i have got it back but it sows no sevice. not sure what she has done. help please

Anonymous by Not applicable
  • 4863 Views
  • 22 replies
  • 0 kudos

Caller's can't hear me but I can hear them iPhone 6

For the last few weeks part way through most phone calls the person on the other end suddenly can't hear me even though I can hear them perfectly. Hanging up and dialing again doesn't clear it and I usually have to wait anything up to a minute for it...

rossmc87 by Level 1: Joiner
  • 8343 Views
  • 4 replies
  • 0 kudos

new phone

upgraded yesterday and "No Service" everytime i upgrade there ia always a problem, i am hanging on the phone at the moment at work - no live chat what is that all about

Anonymous by Not applicable
  • 2931 Views
  • 4 replies
  • 0 kudos

Resolved! Lost iPhone voicemail greeting - PLEASE PLEASE HELP, I AM DESPERATE

I have an iPhone 5s, which is my 4th iPhone. My son recorded a voicemail greeting directly onto my first iPhone 8 years ago when he was only 4. I have transferred it to every iPhone I have ever had.Last week I had to "reset network settings" on my iP...

Anonymous by Not applicable
  • 7505 Views
  • 7 replies
  • 0 kudos

Resolved! 0.1 meg data speed while roaming. Capped?

HiI'm enjoying a few days in the Isle of Man. However, the speedtest app says I'm getting 0.1 meg on both Sure and Manx TelecomI suspect the rate is being capped as speedtest starts higher and quickly drops to a steady 0.1. No such problems at homeAn...

Anonymous by Not applicable
  • 5353 Views
  • 18 replies
  • 0 kudos

Resolved! I phone 6 won't charge

I plugged my phone in this morning and it won't charge..like it's not connected. Tried different leads but same. Do I take it to Apple which is a right pain on the bum or take it to O2 shop?

Anonymous by Not applicable
  • 6575 Views
  • 11 replies
  • 0 kudos