Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9377 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382846 Views
  • 4 replies
  • 0 kudos

We each use iPhone 11 & O2, BUT only I lose web connection.

Husband & I have an iPhone 11 each. He uses Tesco that piggybacks on to O2. I started out with Virgin but that changed to O2 BUT I lose when connection when he doesn’t. I often use him as a hotspot. Any ideas? ps. My data roaming & mobile data are tu...

Helli by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Pac

I need my pac number as o2 have cut me off with out sending and now I can’t make any contact with customer service

Barney12 by Level 1: Joiner
  • 599 Views
  • 3 replies
  • 0 kudos

Facetime - swapped sim not numbers

Hi, i recently got a new sim and kept my old number however facetime uses the new sim card phone number to call out instead of my old number. It doesnt give me an option in Settings>Facetime to swap to my old number even though its fine for everythin...

Colvers by Level 1: Joiner
  • 483 Views
  • 2 replies
  • 0 kudos

IMEI on My O2

Is there a way of finding my IMEI on My O2 against the mobile number? Cheers

Rbarkley82 by Level 4: Observant
  • 1023 Views
  • 3 replies
  • 0 kudos

schumacher.email**Personal info**

I get this when I try and sign in, its happened to me for years. Contact number already associated with another user Please help me log in to my 02

jschoey by Level 1: Joiner
  • 369 Views
  • 1 replies
  • 0 kudos

Text appearing as "Not Delivered" but gets delivered anyway

The red (!) bubble appears next to my text messages in iMessage, saying "Your message was not sent. Tap Try Again to send this message". However the recipient recieves my text as normal, nothing appears different on the recipients' device. I just get...

hazoolcat by Level 1: Joiner
  • 546 Views
  • 1 replies
  • 0 kudos

Unblocking phone from 01

Please can I unblock the iPhone 5 from 02  

Reu by Level 1: Joiner
  • 496 Views
  • 3 replies
  • 0 kudos

RTP Voice Data Stream Breakdown

My wife’s iphone can make and receive calls but there is a total absence of sound! Switched SIMs with my iPhone and the fault followed the SIM. Have logged two faults through My O2. Can I do anything else? What’s the typical wait time for a reaction ...

RopeVilla by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock phone

Need help with phone being suddenly sim locked. This was not previously the case.

Da4 by Level 1: Joiner
  • 765 Views
  • 2 replies
  • 0 kudos

My order

Hi I ordered an iPhone 15 plus early hours this morning , when I made the purchase it said green however this email has told me it’s a pink one . Since it told me it will get sent tomorrow when I ordered the green one , I never ordered a pink one ord...

Tegan12 by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos