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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9560 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383121 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 7

So I just got my iPhone 7 this morning to realise they have gave me the wrong phone! I ordered the jet black 128gb and they have sent me the matte black 128gb has anyone else had this issue??

Anonymous by Not applicable
  • 3401 Views
  • 5 replies
  • 0 kudos

Polite message - Stop creating duplicate threads

All I know we are currently facing a very frustrating time with O2, and we are all keen for our voices to be heard and our anger to be vented, but..... Can we try and avoid creating additional threads when 2 very active threads already exist regardin...

Anonymous by Not applicable
  • 4001 Views
  • 3 replies
  • 3 kudos

Apple admit Iphone shortage (not O2's fault)

http://fortune.com/2016/09/15/initial-stock-of-apples-iphone-7-plus-has-sold-out/ from this o2 page http://www.o2.co.uk/help/pay-monthly/iphone-offers Until Apple make more the issue is fully at the feet of apple.

adamtemp64 by Level 66: Unequalled
  • 5903 Views
  • 18 replies
  • 0 kudos

Resolved! Sim Swap for iPhone 7

Just got my new iPhone 7. Do I need to put the new sim in or can I use the old one I have been usuing in my 6? I have upgraded so not a new customer.

Anonymous by Not applicable
  • 3019 Views
  • 1 replies
  • 0 kudos

Resolved! Pay & Go Sim - Adding credit

I have an Iphone, previous owned by my wife, who is also on O2. I have purchased a sim, but it will not accept credit. I have tried online and by phone. I keep getting a message online saying "something is broken, please try again later" I have being...

Anonymous by Not applicable
  • 2813 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 7

Hello I preordered my iPhone 7 and I've had all the emails, but nothing else has happened, on my o2 there is nothing there, it says I have devices, just wondering what will happen from here on.

Anonymous by Not applicable
  • 3117 Views
  • 3 replies
  • 0 kudos

Visual voicemail not working since upgrading to IOS10.

Upgraded the other day and now no vvm. Have tried all the usual things of resetting network settings etc. I don't care about vvm transcription but would like vvm back. Oh and no 4g but that was prior to iOS10.

Anonymous by Not applicable
  • 2379 Views
  • 1 replies
  • 0 kudos

Awful customer service (iPhone 7 pre order)

Pre-ordered 2 iPhone 7's on the 9th to collect in store on the 16th. Went into the o2 store today and was told my phones had not yet been dispatched, yet if I hadn't already pre-ordered and paid for my handsets I could have purchased one In store as ...

Anonymous by Not applicable
  • 2787 Views
  • 2 replies
  • 0 kudos

Resolved! Phone sounds like underwater/squelching during calls

This problem started about a week ago people call me and all we hear is like an underwater/squelching sound if they call back a few times eventually we get a clear line This is driving me nuts as these are business calls This is an old iphone4 just u...

Anonymous by Not applicable
  • 9707 Views
  • 2 replies
  • 0 kudos