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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9570 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383146 Views
  • 4 replies
  • 0 kudos

Resolved! Strange call charges

I have just received my latest bill and I am puzzled by the charges for calls. I have been cherged for 2 calls to the same number, each lasting 5 m 2 s, starting on the same day 1 minute apart. This seems an impossibility, even if I recognised the nu...

Anonymous by Not applicable
  • 2540 Views
  • 3 replies
  • 0 kudos

Resolved! Change account details

I want to change name and email address on this account

Anonymous by Not applicable
  • 2533 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap

I got a new SIM card with my new phone and my old sims broke so I can't do sim swap is the any other way to swap sim without access to my old one.

Lewis12 by Level 1: Joiner
  • 3224 Views
  • 1 replies
  • 0 kudos

Resolved! Selling my old iphone

Hi Ive just had my husbands old iPhone 6 Plus and I want to now sell my iPhone 4S and 5S. What do I have to do about unlocking them. I am on a basic contract with no balances outstanding for either phones and "my 02" is only showing me owning the 6 p...

Anonymous by Not applicable
  • 2585 Views
  • 1 replies
  • 0 kudos

Resolved! How to cancel my account

I've changed phones and no longer have my old number or phone. How do I cancel my account online? Any ideas?

Anonymous by Not applicable
  • 4691 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock my iphone

HiI juste made a request through the web site to unlock my iPhone. I am leaving today to France for 3 months.Does my phone needs to be on the U.K. for the unlocking to take effects?Thanks

Anonymous by Not applicable
  • 2422 Views
  • 2 replies
  • 0 kudos

Resolved! Internet connection to Mercedes Apps

I've just got a new Merc company car and can't get my iPhone 6s to create an internet connection with the car to access the apps available. The Bluetooth pairing for phone and audio is fine but not the data one.I've read bits on the web and it seems ...

Anonymous by Not applicable
  • 35897 Views
  • 11 replies
  • 0 kudos

Resolved! Time taken to unlock iPhone

I want to unlock iPhone 5 to give to brother who can't get network coverage from O2 at his home. I haveO2 on the IPhone6 that I use. I contacted the O2 guro's on chat and gave all details. I was told this would cost £15 and told them to proceed. Was ...

Anonymous by Not applicable
  • 8150 Views
  • 9 replies
  • 0 kudos

Resolved! iphone 7 new sim

ive got a 5s which i own ive bought a 7 and want to keep my number so i got the new nano sim put it in the new 7 and did the sim swap code. nothing has happened all day the new phone wont let me put the pass code in and the old phone says welcome to ...

Anonymous by Not applicable
  • 4114 Views
  • 8 replies
  • 0 kudos