Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9517 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383036 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 5S no 4G or roaming

My wife has two specific problems with her iPhone 5S. 1. She never, ever gets 4G, only 3G.2. Data roaming abroad does not work at all. I have an iPhone 6S and it works fine, 4G in most of the UK, and data roaming abroad. When we went to France recent...

antonypg by Level 2: Apprentice
  • 5541 Views
  • 14 replies
  • 0 kudos

Resolved! Change a pre-owned iPhone to a new one, bought it in less thank a week

Hi! So I bought a pre-owned iPhone 5s for 199 pounds in Giffgaff in "excelent conditions". It's not excelent because I can notice it was already used by someone, it has some marks and scratches.I noticed after the day I bought it that the exact same ...

Anonymous by Not applicable
  • 3326 Views
  • 7 replies
  • 0 kudos

Resolved! Buying new iphone5 on eBay

Dear Friend , I am not a techie person . I have an old iPhone 4 with 6GB storage . I'm on a contract that costs me £15 per month . Emails on on my phone don't work because it is clogged up with photos I think. Im thinking of buying a new iPhone on eB...

Anonymous by Not applicable
  • 2523 Views
  • 3 replies
  • 0 kudos

Resolved! Address error

Good afternoon, I`m buying an iphone from your`s online site, but over the find address it does not appear my house number. Hope you can help me. Thanks,Ana

Anonymous by Not applicable
  • 2083 Views
  • 2 replies
  • 0 kudos

Resolved! Changing contact address

How do I change my billing address I found it yesterday but can't find it now!

Anonymous by Not applicable
  • 2066 Views
  • 1 replies
  • 0 kudos

Resolved! Missing mobile data options in iOS10

Hi, I have an iPhone 7 running iOS 10.1.1. In mobile data options in settings I no longer have 'use mobile data for' big list of apps that are using data along with their toggles. Also in Apple music I no longer have the mobile data option in the app...

Anonymous by Not applicable
  • 5515 Views
  • 8 replies
  • 0 kudos

iPhone 5s

Ok my phone was purchased from o2 in may has now stopped working apple are unable to repair who's responsible for replacing it?? It's faulty not damaged??

Anonymous by Not applicable
  • 2811 Views
  • 7 replies
  • 0 kudos

Phone Payment Date

I would like some information on how I can change my payment date on the phone contract I am currently on. I thought I had arranged for the payment to be made on the 8th-9th every month. Instead the bill gets paid off on that date but I have to wait ...

Anonymous by Not applicable
  • 3759 Views
  • 7 replies
  • 0 kudos

Resolved! Cap

How do I cap my contract so I don't go over making my bill more?

Anonymous by Not applicable
  • 3069 Views
  • 4 replies
  • 0 kudos