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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! No mobile data abroad

i have been abroad quite a bit in the last year and since having my iPhone 6 (June last year) my mobile data does not work abroad. I have it in my plan and have even been charged the £1.99 a day for trying to use data roaming abroad, but I still can'...

Anonymous by Not applicable
  • 9010 Views
  • 1 replies
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Resolved! Insurance

Lost my iPhone and I do have insurance 

Anonymous by Not applicable
  • 2241 Views
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Resolved! Call charges

Can anyone tell me what number you can ring from your mobile without being charged, I'm all inclusive texts and calls I no ucan ring any mobile or landline but not sure of other numbers

Anonymous by Not applicable
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Resolved! Unlocking an iphone 5c

Hello, Please could someone give me some advice regarding the unlocking of my iphone 5c. I have been told that I need to insert an non-O2 sim card, however, could you, please, confirm that a £0.99 pay as you go sim card, ie EE, bought off ebay will s...

Anonymous by Not applicable
  • 2915 Views
  • 1 replies
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Resolved! Unwanted Text Messages

For the last 3 days, every hour, I get a text from 02's 1010 number. It says "Thanks. We'll set up picture messaging now and let you know when it's ready. You'll need the latest software or update for your phone, so make sure you'v got it." I have as...

Anonymous by Not applicable
  • 2998 Views
  • 5 replies
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Resolved! VIP lounge access

I will be taking the wife and some friends to take that and want to use the vip lounge how do I go about registering and how long in advance can I book? thankspaul

Anonymous by Not applicable
  • 2152 Views
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Resolved! Data Usage

Although using star hash 10 hash is SUPPOSED to be FREE?, why does my data go down each time I use this method to look at my remaining data? I now dare not look at it again for fear of using all my data up, even though I'm not using it for actual cal...

Anonymous by Not applicable
  • 6125 Views
  • 35 replies
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Resolved! Cannot unlock phone as IMEI apparently isn't registered on O2 System

Hello, I've been trying to unlock my iPhone SE for a week now. I've made multiple requests and some have been escalated. Everytime, O2 tell me that the phone is not yet registered on their system and I need to make more calls etc, so the IMEI gets re...

Anonymous by Not applicable
  • 6440 Views
  • 20 replies
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Resolved! Touch ID & Accessing MyO2 via the iPhone App.

For some reason I cannot get into MyO2 by using my Touch (Finger Print) ID. I have checked and it is switched on the the App Settings in MyO2. As anyone got any suggestions? Thank you.

Anonymous by Not applicable
  • 5975 Views
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