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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9356 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382797 Views
  • 4 replies
  • 0 kudos

Media Messaging

I have received several messages lately saying I have a media message. Every time I try to log in nothing happens. I'm typing in my phone number and the correct pin. Any ideas?

Anonymous by Not applicable
  • 6260 Views
  • 7 replies
  • 0 kudos

Resolved! Extra charge

HelloI have been charged for Premium & information services and I don't know what that means. Could you let me know/trace what this is so I can make sure it doesn't happen again or try and get the money back. Much appreciated, thanks a lotSarah

Anonymous by Not applicable
  • 1942 Views
  • 2 replies
  • 0 kudos

Resolved! Setting up replacement iPhone with ease...

Lost iPhone few weeks ago. Currently operating on a temp device, (not a smart phone). I haven't input any of my contacts as the process seems to take to long on the non-smart phone device. The new replacement iPhone is due to arrive soon, (insurance ...

Anonymous by Not applicable
  • 1837 Views
  • 1 replies
  • 0 kudos

Resolved! Air Pods

Hello I recently bought a pair of Air Pods through the 02 website in the last few hours, they were in stock and are still showing in stock and i picked a delivery date , but now i have recieved a text saying they are out of stock ?? Can anybody from ...

Anonymous by Not applicable
  • 3453 Views
  • 5 replies
  • 0 kudos

Resolved! My phone bill

Can someone explain to me what it means on my monthly phone bill when it stars charges for premium and information services I appear to be getting charged from between £12 to £40 for services I do not understand , how can I disable these so called nu...

Anonymous by Not applicable
  • 1890 Views
  • 1 replies
  • 0 kudos

Resolved! Travel

I have just returned from Spain where I used r travel,do I now need to cancel as I have returned to uk

Anonymous by Not applicable
  • 2121 Views
  • 2 replies
  • 0 kudos

Resolved! O2 priority On my iPad Air 2

How can o2 iPad users gain access to the priority services . As like the people with phones on o2 contracts we are valid and valuable costumers too.

Anonymous by Not applicable
  • 2486 Views
  • 1 replies
  • 0 kudos

Resolved! no service on new iphone 7

got new upgrade today. All working fine till 6 m then suddenly no service. Ive turned it on and off and hubby us on o2 with no issues with his phone next to mine. helpful automated service said they have text me a link to do checks but how can i get ...

Anonymous by Not applicable
  • 3321 Views
  • 1 replies
  • 0 kudos