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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9366 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382826 Views
  • 4 replies
  • 0 kudos

media messages to my mobile

Any time I am sent a media message I am unable to open it and I am sent a message from o2 saying "You've been sent a media message from .... View it at o2.co.uk/m/ by typing in your mobile number and pin ......."I believe my phone is a 4S model. What...

Anonymous by Not applicable
  • 12172 Views
  • 2 replies
  • 0 kudos

Resolved! Faulty phone 4 months old

I purchased a iPhone 7 in Feb and tonight the screen turned white and it won't change. I have tried turning it off and resetting it but the white screen won't budge. If I take this o2 will they replace it there and then as its only 4 months old?

Anonymous by Not applicable
  • 2805 Views
  • 4 replies
  • 0 kudos

(3G) i phone

I am unable to make calls. Only one bar indoors and out. Any suggestions?

Anonymous by Not applicable
  • 4044 Views
  • 3 replies
  • 0 kudos

Resolved! unlock phone

I upgraded back in october to the iphone 7 on a refresh deal, before i go through the motions of calling c/s will they give me a free unlock code to unlock my phone?

Anonymous by Not applicable
  • 3722 Views
  • 17 replies
  • 0 kudos

Price match?

I was wondering if o2 price matches to match the deals I have found with othe networks who are cheaper for same handset and deal

Anonymous by Not applicable
  • 4678 Views
  • 4 replies
  • 0 kudos

Resolved! Link for transferring numbers to new sim

Just received my new iPhone SE but my sim is too big. They're sending me a new one and the guru on the online chat gave me a link to transfer all my numbers etc but the link has disappeared with the conversation! Can anyone give me the link?

Anonymous by Not applicable
  • 5845 Views
  • 6 replies
  • 0 kudos

Resolved! Add a phone

Hi, on my O2 account I have two phones, how do I add a third phone (pay monthly sim only) so that I can monitor the usage?

Anonymous by Not applicable
  • 2431 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to Buy Extra Texts

I bought an iPhone 6s from mobiles.co.uk last month (£310 upfront) on the O2 500 24M 500MB tariff (500 minutes, 500 texts, 500 MB data for £15/month). I could do with some extra texts but the only other tariffs I can switch to are all 500 texts with ...

NickS by Level 1: Joiner
  • 2755 Views
  • 7 replies
  • 0 kudos

o2 absurd charges for phone repairs

so i have the lovely iPhone 7 and managed to crack the screen, thankfully their is no screen bleed or loss of use of functions, o2 want to charge me well over £200 to fix and replace or replace the handset for £500 sheets!!! however Apple store howev...

Anonymous by Not applicable
  • 2168 Views
  • 4 replies
  • 0 kudos

Resolved! New sim

I recently lost my sim and reported it stolen and a new one was sent out to me. I had to get a new phone as well, but this sim will not allow me to make ANY calls at all. It was activated the day before i got the phone and ive tried turning it on and...

Anonymous by Not applicable
  • 1921 Views
  • 2 replies
  • 0 kudos