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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9461 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382995 Views
  • 4 replies
  • 0 kudos

Resolved! i phone

I need to unblock an old phone to re use it again, and ive taken into Apple and they say i need confirmation that it was mine originally. Keith Chandiram [number removed] [number removed] The phone no in question is [number removed] which is my daugh...

Anonymous by Not applicable
  • 3637 Views
  • 9 replies
  • 0 kudos

Resolved! Problems recieving calls from people on EE

Hi there,My husband was up until last year with EE, he came to O2 for better service as it was hit and miss with EE. Ever since he's been with o2 he has noticed a decline in calls, specifically from people who are on EE. He can recieve some calls fro...

Anonymous by Not applicable
  • 1777 Views
  • 1 replies
  • 0 kudos

Problems receiving calls from EE phones and getting voicemails

Hi, I have had a couple of issues with my iPhone 6s recently, i was just wondering if anyone has had the same problems: 1) I cannot receive calls from any EE number, I was advised to reset the network settings and this worked tempoararily but now the...

Anonymous by Not applicable
  • 4614 Views
  • 6 replies
  • 0 kudos

Resolved! I fitness robbing o2 customers

I have been charged £3 a week since 11/2 off something called I fitness !When speaking to o2 I was told this is a scam I have signed up to off simply clicking an add on FB no password, pin, nothingThey told me to ring and report the company or ring t...

Anonymous by Not applicable
  • 1858 Views
  • 1 replies
  • 0 kudos

My account

I am trying to log into my account and u have my email address incorrect?

Anonymous by Not applicable
  • 2174 Views
  • 3 replies
  • 0 kudos

Calls in France to French numbers

I am in France, have purchased O2 travel plan but now I can no longer make calls to French (33) numbers. A recorded message tells me so in French. I've had serious car and travel problems and I've needed to contact garages and hotels, but I am only a...

Anonymous by Not applicable
  • 3510 Views
  • 4 replies
  • 0 kudos

Resolved! Ipad on sharing plan - can I use in Europe?

I have an Ipad which shares data with my pay monthly iphone contract, and has the O2 Travel bolt-on. Back in April it couldn't connect to mobile data in France - I thought that being on shared data meant it would work anywhere my phone worked? Do I n...

Anonymous by Not applicable
  • 2017 Views
  • 3 replies
  • 0 kudos

Resolved! VAT Invoice

Anyone know how I can get VAT monthly invoice, when I print out my bill, it say's this is not a VAT invoice

Anonymous by Not applicable
  • 3395 Views
  • 2 replies
  • 0 kudos

Resolved! O2 locked my UNLOCKED iPhone which I purchased by myself in apple store

Hi, I still cannot believe but O2 locked my UNLOCKED iPhone which I purchased by myself in apple store. Story looks like that: I had Pay as You go sim card which I used with my lenovo phone for months, recently I bought iPhone SE and inserted this ol...

Anonymous by Not applicable
  • 4638 Views
  • 10 replies
  • 0 kudos