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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9518 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383038 Views
  • 4 replies
  • 0 kudos

Resolved! Monthly payment keeps declining

I was hoping to reach out for some help on trying to discover what has happened with my monthly payments. I have owned an iphone6s for over two years now and paying monthly has never been a problem since now, every time I try and pay for my bill this...

Anonymous by Not applicable
  • 2244 Views
  • 4 replies
  • 0 kudos

Resolved! Roaming charges

My son lives in Madrid and has a contract for his Spanish phone set up in Spain. I have my phone on contract here can I phone him free on my minutes ?

Anonymous by Not applicable
  • 2203 Views
  • 3 replies
  • 0 kudos

Auto Top-up

Why, after two years, are O2 still not able to solve the issue preventing me from setting up Auto top-up for my iPhone?????

Anonymous by Not applicable
  • 2953 Views
  • 7 replies
  • 0 kudos

Resolved! Unlocking iphone from O2 to use on another network

I have been trying to leave o2 for over 2 weeks. I am now in my 3rd "72 hours" wait. I have been sent a link on how to get my iphone unlocked, but it is just taking me round in cricles. Does anyone know exactly HOW to unlock an iphone from O2, please...

Anonymous by Not applicable
  • 11250 Views
  • 13 replies
  • 0 kudos

Unlocking and Barring issue

I bought a used iphone and checked the imei before I bought it to make sure it wasn't stolen and blacklisted it turned out to be fine.As I wanted to use the phone on another network I requested an unlock.2 issues have come up:It has been 72hours and ...

Anonymous by Not applicable
  • 6423 Views
  • 11 replies
  • 0 kudos

Resolved! CHANGING ADDRESS ON 02

I am finding it impossible to change my address on 02. There seems to be no easy way to do this. You go to Devices, to Bills at the top pf the page but there is nothing at the bottom of the page as stated to indicate that you can change your address....

Anonymous by Not applicable
  • 5146 Views
  • 3 replies
  • 0 kudos

Resolved! Contacting the wrong number through roaming?!

Right, so I am currently using the Iphone 5SE and the person I tried calling uses iPhone 5S. Here's some background information..we are both currently abroad in the same country but different cities/places. As of 15th June O2 don't charge for roaming...

Anonymous by Not applicable
  • 3552 Views
  • 5 replies
  • 0 kudos

02 sharing

i cant work out how to put data on my other device i do have 02 sharing but there is no link on my 02 to share anything ??????

Anonymous by Not applicable
  • 2129 Views
  • 2 replies
  • 0 kudos

Resolved! Automatic payments

Can I set up my bill to be automatically paid each month from my account?

Anonymous by Not applicable
  • 2432 Views
  • 2 replies
  • 0 kudos

Resolved! Going on holiday

I'm going to Spain next week will I have extra charges to pay

Anonymous by Not applicable
  • 4628 Views
  • 4 replies
  • 0 kudos