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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9672 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383485 Views
  • 4 replies
  • 0 kudos

Resolved! Itemised bill

Hi I need to get to  itemised bill how do I do this please

Anonymous by Not applicable
  • 5251 Views
  • 6 replies
  • 0 kudos

Resolved! EU call

HiI understood from the O2 text message that from mid june all EU call will be considered as "your UK usual allowence" :"calls, texts, and data you use in our Europe Zonz are at no extra cost""It ll feel just like home" However I paid for all calls i...

Anonymous by Not applicable
  • 2490 Views
  • 4 replies
  • 0 kudos

Resolved! Change my address

I need to change my address as it's incorrect, how do I do it?

Anonymous by Not applicable
  • 4838 Views
  • 3 replies
  • 0 kudos

website has my phone as disconnected so can't get onto the site

each time i try to check my account the o2 website says my phone is 'Disconnected Bill'I have this problem every time I go on and even when I have been able to get through to the Live Chat, they have gone through the process with me (as if I must be ...

Anonymous by Not applicable
  • 2362 Views
  • 4 replies
  • 0 kudos

On 12GB tariff but only given 4GB each month

I upgraded from 4GB to 10GB Feb2017. The tariff shows the correct tariff name/description but the available data each month continues to be 4GB. I was told by O2 this is an admin error and the data would still be available after I went past 4GB. This...

Anonymous by Not applicable
  • 2207 Views
  • 3 replies
  • 0 kudos

Resolved! Insurance

Hello, please tell me, does my o2 insurance £12.50pm, cancel with the cancellation of my contract, or do I need to cancel my o2 insurance separately?

Anonymous by Not applicable
  • 2690 Views
  • 3 replies
  • 0 kudos

Resolved! Missing order

We're is my order

Anonymous by Not applicable
  • 3089 Views
  • 6 replies
  • 0 kudos

Resolved! Viewing & printing older bills

Hi. I'm trying to view & print off my bills for the previous 12 months (April to April) for my accounts but each time I try to click on the 'view older bills' button, it goes to this: DASH_ERR04: The account number in the target address is invalidCan...

Anonymous by Not applicable
  • 7066 Views
  • 13 replies
  • 0 kudos

Resolved! Phone STOLEN

Hi I am on holiday in Indonesia and my iphone was stolen yesterday from a bus. I have put it to lost mode via icloud. But obviously by being aboad it is difficult and the time difference to communicate back to the UK. I don't have another phone to co...

Anonymous by Not applicable
  • 4461 Views
  • 13 replies
  • 0 kudos