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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9430 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382961 Views
  • 4 replies
  • 0 kudos

Resolved! Sim swap

I’ve smashed my phone and now want to use my spare iPhone but To swap my sim I need to get a code sent to my old phone but I can’t read the message due the the cracked screen. What do I do?

Anonymous by Not applicable
  • 4454 Views
  • 6 replies
  • 0 kudos

Resolved! SIM card

I’m trying to put my normal monthly SIM card into a different phone but it says the sim is not supported

Anonymous by Not applicable
  • 1761 Views
  • 1 replies
  • 0 kudos

Mobile data

I recently purchased a iPhone 7 and was using a Samsung with virgin media and decided to switch to 02 with the same 20gb deal as I mainly use my internet for work etc and never had an issue going over now that I have moved onto 02 it’s been a big iss...

Anonymous by Not applicable
  • 1737 Views
  • 1 replies
  • 0 kudos

iphone dropping calls

My iphone 7 keeps dropping out of calls mid conversation... This has only happened since updating to IOS 11 and I suspect it is happening only when someone on another iphone calls me although this may not be the case. In addition, the battery life si...

Resolved! Data tariff transfer to new ipad

At the end of November 2017 my iPad that I purchased on contract comes to an end. I have been gifted a new cellular iPad and I want to transfer the sim from the old iPad to the new one. I need the software to view my tariff charges on the new iPad bu...

Anonymous by Not applicable
  • 2432 Views
  • 6 replies
  • 0 kudos

Resolved! Usage

How how does one check data usage status? I’m using an iPad and I don’t want to use more data than my monthly allowance. Thank you in advance for your help.

Anonymous by Not applicable
  • 2388 Views
  • 6 replies
  • 0 kudos

Resolved! Iphone 6s data not working in Belgium

Hi,I travel regularly and have never experienced this issue. All settings in place and roaming option selected but I still cannot use mobile data 4G. Top of screen tells me I’m on Orange B but often shows an E. Have texted Active 2020 but still not w...

Anonymous by Not applicable
  • 2780 Views
  • 3 replies
  • 0 kudos

Resolved! Data Use

Where can I find how much data I have used? I have received a message saying I am out of data

Anonymous by Not applicable
  • 2475 Views
  • 3 replies
  • 0 kudos

Resolved! WiFi calling - how does it work?

I have been all over the O2 site and cannot find the answers.When a call is set up on WiFi Indios and I move out of WiFi area O2 say the call seamlessly moves to 4g.Is this via the data capabilities of 4g or using Voice over 4g (VOLTE) which is no in...

Frogger by Level 3: Thinker
  • 4465 Views
  • 15 replies
  • 0 kudos