Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410595 Views
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Resolved! Missing phone from order

Hello, I Upgraded from an iphone 6 to an iphone 8 plus on contract, 2 days ago and was expecting my order yesterday. Part of it arrived today (the skech accessory pack) but not the phone. I can make allowances for wintery conditions for the delivery ...

Anonymous by Not applicable
  • 2187 Views
  • 5 replies
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Data usage

Anybody else experiencing unusual usage of data?Normally don’t got over 1.5g - 2 a month but the past couple of months (nothing’s changed with the way I use my device) I’ve been using 10G in 7-10 days!!And when you ring up it takes ages to actually g...

Anonymous by Not applicable
  • 3334 Views
  • 15 replies
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Resolved! why hasonline help chat has been busy all day

ive been trying to connect to online help chat all day and it has been constantly busy.I ordered a new iphone yesterday and have had the order confirmation but not the delivery email.When I ordered it yesterday I was told that it would be delivered t...

k11 by Level 1: Joiner
  • 2284 Views
  • 4 replies
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Resolved! Live Chat closed down?

Has O2 live chat closed down? Been trying to get some advice as I want to upgrade my phone for 3 days now and no replies after an automated answer? Sat there for almost half an hour and nothing?

Anonymous by Not applicable
  • 3551 Views
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Resolved! iPhone X Vibration

Hi everyone, I’m here to ask for some advice. My iPhone X has started to fairly violently vibrate. I momentarily lost it in my car and found it. Since then (or what seems since then) it has changed vibration to a more aggressive and louder vibrate. I...

Anonymous by Not applicable
  • 6438 Views
  • 8 replies
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Resolved! o2 bills

i have two iphones 1 is a iphone 6 and a iphone 7 6 bill is £46 7 is £66 on contracts need to get out of these contracts as its costing me to mutch money

william12 by Level 1: Joiner
  • 1957 Views
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Visual voicemail not working after uninstalled TUGO

Having uninstalled TUGO on my i phone 6s, I then checked out my visual voicemail was working.Sadly not and when I click phone/ voicemail and it says call voicemail, so in other words I have to dial 901. I've reset network settings and soft reset the ...

Paul1964 by Level 1: Joiner
  • 3391 Views
  • 10 replies
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Resolved! Unblocking a phone

Can anyone help me get an iPhone unblocked?I made an insurance claim with O2 in July 2016 and was sent a replacement iPhone 6+ never had any issues using the phone etc. Have just upgraded to the iphoneX and thought I’d use O2’s recycle service for my...

Anonymous by Not applicable
  • 4492 Views
  • 13 replies
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Resolved! sim change

Hi,I've had a samsung for the last two years on pay as you go and just recently brought an Iphone. I ordered a nano sim and I want to keep the same number...how do i do that?Thank you

Anonymous by Not applicable
  • 2093 Views
  • 3 replies
  • 0 kudos