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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9700 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383564 Views
  • 4 replies
  • 0 kudos

Resolved! Unlocking iPhone.

How do I complete the unlock procedure of my phone when I don’t have access to iTunes?

Mark9 by Level 1: Joiner
  • 2949 Views
  • 4 replies
  • 0 kudos

Cal Divert not working

Hi , I have tried to set up my call divert on my iphone 5S , but keep getting an error message "SETTING REGISTRATION FAILED" , any ideas on how to resolve this problem ?

spot1 by Level 1: Joiner
  • 3265 Views
  • 4 replies
  • 0 kudos

Resolved! Old iPhone 5s

My old iPhone Apple 5s is redundant and I want to give it to a friend. She, unfortunately, has a sim for EE. My old phone is locked to 02. How do I get it unlocked? I have seen the websites but am not that good on the iPad. If I did go down the route...

Tillyone by Level 1: Joiner
  • 4565 Views
  • 9 replies
  • 0 kudos

Resolved! Sim card

Recently got my upgrade phone and my new sim. I upgraded from a 6 to a 7(iPhone) I put the new sim in the 7 and kept the same number but calls etc go through to my old phone it’s been 3 days now and still my new phone says no service I can’t use my 4...

Cotoole by Level 1: Joiner
  • 3981 Views
  • 11 replies
  • 0 kudos

Resolved! Contract ends 7th Sept - wish to close account

Hi, my O2 contract finishes on the 7th September and i want to close my accout on that date - do not wish to renew. phone number how do i go about this? can i do it online or do i have to do it over the Phone?

Anonymous by Not applicable
  • 6823 Views
  • 5 replies
  • 0 kudos

Resolved! Replacement cables!

Does anyone know where to get Apple certified lightning cables without paying Apple prices or any other trusted brand for that matter? I’m finding out these cheap knock offs don’t tend to work as charging & data cables. Your help is appreciated.. as ...

Anonymous by Not applicable
  • 4728 Views
  • 27 replies
  • 0 kudos

Resolved! Retrieving texts that have been remotely deleted

There is a potential legal case I have been asked about where someone has said something by text that they are now denying. The person who received the texts has been asked to produce them by a lawyer and has gone to her o2 iphone to find that the co...

Resolved! Mobile broadband in Portugal with iPads

Hi, My wife is taking our kids to Portugal for the Easter holidays. They will be taking their iPads with them but the iPads are wifi only. In the past I have tried using my iPhone as a hotspot but while this works in the UK it would not work in Portu...

Resolved! Out of data after 3 days?

I recently switched my iPad to a 2GB per month data plan and in previous months I was previously using at most 200MB per month. I was billed on the 18th but for some unknown reason, I am being told today that I have used up my entire 2GB allowance in...

rossmc87 by Level 1: Joiner
  • 2923 Views
  • 6 replies
  • 0 kudos