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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9551 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383083 Views
  • 4 replies
  • 0 kudos

Resolved! What to do with barred iPhone 6

Hey all Last year I lost my phone, called and had it barred and made a claim for a new one on O2 Insure. A few weeks after I got the replacement, I heard from MET Police saying the old phone had been handed in, and they posted it back to me. So I now...

BennyC by Level 1: Joiner
  • 3100 Views
  • 4 replies
  • 0 kudos

Setting restricted usuage

Is there any way to temporarily restrict the hours an iPhone 7 is used? Ideally I want to block usuage on my sons phone from 11pm to 7am every night for the next few weeks. Is this at all possible?

Emmmmm by Level 1: Joiner
  • 5371 Views
  • 16 replies
  • 0 kudos

Resolved! Phantom voicemail alert

Almost every time I power on my iPhone X I get a notification from the Phone app saying that there's a new voicemail. There's no badge on the Phone icon, just the alert which comes up as soon as I enter the SIM PIN. If I tap on the alert it takes me ...

Umiamz by Level 2: Apprentice
  • 33707 Views
  • 11 replies
  • 1 kudos

Resolved! Call Duration Query

Hi all, wondering if anyone here can help with this..... I received 2 x calls (not missed, but definitely not answered) on my iPhone 6s early yesterday morning. I called o2, who said they can’t see any activity, either incoming or outgoing, on my cal...

Dan1e by Level 1: Joiner
  • 2675 Views
  • 3 replies
  • 0 kudos

Resolved! Faulty screen (?) on iPhone 6S

Currently experiencing a major problem with my iPhone 6S which, I learned two days ago, is out of warranty (might be nice if O2 told you when you took out a 24 month contract that the device might only last for 12 and then you'd be up the proverbial ...

emmamac89 by Level 1: Joiner
  • 4821 Views
  • 10 replies
  • 0 kudos

Resolved! Data usage query

Hi, I find I suddenly have a problem with data usage on my Iphone SE & was hoping someone could help me shed some light on it. I have a small data allowance of 500mg as my phone is mostly connected to wifi & I've found this to be more than adequate f...

nansou by Level 2: Apprentice
  • 4355 Views
  • 8 replies
  • 0 kudos

Resolved! why o2 locked my sim free phone?

I've bought more than two years ago an iphone SIM FREE and used in the beginning with a vectone sim and after with an o2 sim. Now I want to use a different provider and I've fund my iphone has been locked by o2. This phone was bought from carphone wa...

azlc by Level 1: Joiner
  • 5306 Views
  • 8 replies
  • 0 kudos

Resolved! Unlocking iPhone.

How do I complete the unlock procedure of my phone when I don’t have access to iTunes?

Mark9 by Level 1: Joiner
  • 2942 Views
  • 4 replies
  • 0 kudos

Cal Divert not working

Hi , I have tried to set up my call divert on my iphone 5S , but keep getting an error message "SETTING REGISTRATION FAILED" , any ideas on how to resolve this problem ?

spot1 by Level 1: Joiner
  • 3252 Views
  • 4 replies
  • 0 kudos