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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9521 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383041 Views
  • 4 replies
  • 0 kudos

Unlocking iphone

Can anyone help I got an o2 contract out via mobile phones direct with a brand new sealed iPhone 7. I contacted o2 via the form to get the iPhone 7 unlocked as I was going to give it to my other half as I'm happy with the iPhone 6 I have and his is b...

Emma232 by Level 1: Joiner
  • 4281 Views
  • 13 replies
  • 0 kudos

Problems using mobile in Europe

Abroad in Europe, phone says " could not activate data network "Roaming is activated. Currently in Europe. My mobile says - you are not subscribed to a mobile network. Please help. I have data . The mobile has picked up the local network. No internet...

Anonymous by Not applicable
  • 8353 Views
  • 9 replies
  • 0 kudos

Problems with roaming

I’m currently in Spain. Everything was working fine. My contract’s coverages were working just like they would at home. However a few days ago, data, calls and texts stopped working suddenly. When I try to call someone, a voicemail saying “This optio...

Jon by Level 1: Joiner
  • 3451 Views
  • 10 replies
  • 0 kudos

Resolved! O2 travel

I am in New York and registered for 02 travel but I cannot make calls to the UK on my iPhone 6. I get a message saying “the international call you are attempting to make is not allowed from this line. “ Do I need to change my settings. I was able to ...

AHD by Level 1: Joiner
  • 4011 Views
  • 8 replies
  • 0 kudos

Resolved! No data in Europe Zone

Hi everyone,Just arrived in Italy and find that data roaming is not working. Calls and messages working fine but no data at all. Tried to chat with support but don't get any help. Researched over internet and find that 1) 4G must be turned off 2) apn...

Traveler by Level 1: Joiner
  • 2856 Views
  • 4 replies
  • 0 kudos

USB c pd charging

Thought I would test out fast charging on my iPhone 8. bought a multi usb charger 4 usb a ports and one usb c pd port and a usb c to lightning lead. Last night let the iPhone go very low battery 1% then connected to the pd port on charger. Pictures b...

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adamtemp64 by Level 66: Unequalled
  • 4421 Views
  • 5 replies
  • 3 kudos

Resolved! No Service on Device

Earlier in the afternoon on the 02/08 I realised my phone said 'No Service'. I thought it was just where I was at the time and the service was poor. Ever since, my phone has not even discovered signal nor with it my 4G. I don't seem to detect an issu...

Using iPhone in Portugal

I need help as I can’t use internet here. Since we arrived the internet data was not allowed and message pop up as you are not subscribed to use the data! I have used my phone in Europe most of the time and had no problem before. Now I need to find W...

SandarDin by Level 1: Joiner
  • 1470 Views
  • 4 replies
  • 0 kudos

Resolved! carnt charge my i phone 6

hi there battery on my iphone 6 has died tried a number of chargers but wont chargebe grateful for any help. sods law only a month left on contract.

mushy by Level 1: Joiner
  • 1904 Views
  • 5 replies
  • 0 kudos

Resolved! Masts

Do any other O2 customers have experience of being blatantly lied to about a mast being down?Intrigued to know as, yet again, I am forced to approach Ofcom, as O2 pretend they have no mast issues in a small Scottish town.

Anonymous by Not applicable
  • 3314 Views
  • 6 replies
  • 1 kudos