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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9565 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383131 Views
  • 4 replies
  • 0 kudos

Resolved! iphone 7 no sound when recording videos/voice notes

anyone ever had bother with their phone not recording sound? i can still make phone calls etc and hear people but i go to take an actual video no sound is picked up on it

jordanm by Level 2: Apprentice
  • 4036 Views
  • 8 replies
  • 0 kudos

Resolved! Hearing aids

Hi I wonder if anyone could tell me how to turn on the settings for people wearing hearing aids.Would appreciate any help.Thanks in advance.

Anonymous by Not applicable
  • 3699 Views
  • 4 replies
  • 0 kudos

5s and WiFi calling

Long term TuGo user. WiFi calling not now supported on IPhone 5s. Are there plans to extend service to include this handset? If not what is best alternative? Thanks

Anonymous by Not applicable
  • 6930 Views
  • 11 replies
  • 1 kudos

Resolved! Upgrade Iphone 6 to Iphone 8 plus

Hello! I am doing a phone upgrade - its a hand me down so not a new phone. Phone is unlocked and have a guru appointment at weekend to get someone to help me transfer/back up my files/data. Quick question on sim card size - I take it my sim card will...

SarahC by Level 1: Joiner
  • 1460 Views
  • 4 replies
  • 0 kudos

Resolved! Unlock phone

Hi I have been given an iphone to use my my brother in law .....I smashed mine, but I need it to be unlocked as I'm with another network and the manual form link isn't working can anyone help please

Summer608 by Level 1: Joiner
  • 1643 Views
  • 4 replies
  • 0 kudos

Resolved! Can I block my iPhone that I was using 2 weeks ago?

I brought a diff handset and have changed to a plus, I had the 6 I brought from new but have lost it or stolen ?!? I’m not sure. I have box with number can I block phone with o2 ??? Or try apple

Me by Level 1: Joiner
  • 1022 Views
  • 2 replies
  • 0 kudos

Resolved! iphone 6 unlocking not working

Please let me know, do I need keep o2 sim card while requesting unlocking?

Artur by Level 1: Joiner
  • 1026 Views
  • 2 replies
  • 0 kudos

unlocking a phone

Hi all,Anyone else experienced the 'we need to ask Apple for permission to unlock your old iphone for use with another carrier' line? Today I was text chatting to O2 and had an Apple advisor on the phone sharing my screen so she could see the convers...

Smitty by Level 1: Joiner
  • 2912 Views
  • 18 replies
  • 0 kudos

Resolved! What is a SIM NETWORK UNLOCK CODE?

Please help, I'm in the process of unlocking my phone but need the SIM NETWORK UNLOCK code. How do I get this and why was this not provided by O2 in the response to my unlatching request? Please help!