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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9323 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382750 Views
  • 4 replies
  • 0 kudos

How long to unlock an O2 iphone?

Hello, I have requested using my o2 online 3 times, I have also rung o2 last week on Wednesday and she said she would email me in 24 hours. I have already started paying for a sim only deal with another network so i'm REALLY annoyed as o2 are taking ...

powell by Level 1: Joiner
  • 2130 Views
  • 2 replies
  • 0 kudos

How long to unlock an O2 iphone?

Hi, can someone help me also please. I've moved over to EE and now trying to unlock my iphone for a friend. What do I need to do please?

Zo1 by Level 1: Joiner
  • 5276 Views
  • 9 replies
  • 0 kudos

Unlock iPhone after o2 account ported to another provider

Hi, I've recently ported my number out to another provider, and have been trying to use the manual form to unlock my iPhone 7. Currently the form is throwing an error when I submit, and I'm unsure if my request to unlock has been processed. I can't u...

Dreamer by Level 1: Joiner
  • 4924 Views
  • 23 replies
  • 0 kudos

How to unlock an iPhone that is locked to O2 for use with BT sim?

Help pleaseI have an old iPhone that was locked to the O2 carrier five years ago. I have been on the GiffGaff network for as long. Now I want to change to BT mobile -I have a BT sim, and can't get it to work in my phone, although GiffGaff says it has...

PlainJane by Level 1: Joiner
  • 2498 Views
  • 2 replies
  • 0 kudos

changing phones and sims over

Help!I had an iphone 4 now got a iphone 8.got a new sim for Iphone 8 from O2Put it in after making sure had backed up my data and contacts on itunes.All that went ok.My new iphone does not send texts and I cant find out why?I tried Apples online sugg...

maggianni by Level 1: Joiner
  • 2982 Views
  • 6 replies
  • 0 kudos

Resolved! phone not working abroad

When I went to Amsterdam in February of this year, on my way to Dublin my carrier disappeared and I did not have any 4g or anything. This followed through right through my time in amsterdam. I tried resetting my phone etc but it remained the same. Wh...

Becs13 by Level 1: Joiner
  • 10812 Views
  • 6 replies
  • 0 kudos

Resolved! Wi-Fi Calling on supported iCloud-connected devices

So it seems that EE now supports this feature which they call EE Smart Number, do we know if this is coming to O2? This is different to normal Wi-Fi Calling in that it allows calls and texts from any iCloud connected device to work without the presen...

jbourne by Level 1: Joiner
  • 4977 Views
  • 6 replies
  • 0 kudos

Unlock iPhone X timescale

Hi all, So I have an iPhone X that I use on o2 PayM. I want to get it unlocked and give it to my girlfriend as I have bought a 256gb X instead. I have submitted my unlock request, but have heard there are major problems at the moment. Would I be bett...

M1th by Level 1: Joiner
  • 4582 Views
  • 12 replies
  • 0 kudos

Resolved! Unlock Iphone 6

I`m tried unlock my o2 Iphone 6 but didn`t work. Could someone help me?

Alberto by Level 1: Joiner
  • 3207 Views
  • 9 replies
  • 0 kudos

Can't return to alphabet once used an emoji

My phone has recently become a problem in some apps & not others but consistently now I cannot continue with written text after I've put in an emoji. It won't return to letters & bottom bar on other pages also sometimes a prob but not always. I haven...

Woo by Level 1: Joiner
  • 1728 Views
  • 3 replies
  • 0 kudos