Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9523 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383052 Views
  • 4 replies
  • 0 kudos

IOS 11 wi-fi calling problem and how to fix the simple way

Hi all I found a simple way for those who has updated their iphone IOS to the newer IOS 11, There was issues with o2 wi-fi calling not working after software update. First turn off data for mobile while making sure that you are connected to the WiFi ...

Carlas-1972 by Level 2: Apprentice
  • 21461 Views
  • 9 replies
  • 3 kudos

Resolved! iPhone unlock

I have been provided with a friends old iPhone 6s locked to o2 as they have upgraded to an iPhone 8 would unlocking the 6s effect the 8. Also to add the 6s has been under pay monthly for 18 months.

COnnar by Level 1: Joiner
  • 3028 Views
  • 7 replies
  • 0 kudos

Charger not recognised?

Hi!Since I’ve updated my iPhone 6s sometimes when I try to charge it, it says ‘this device cannot be recognised’. I’ve cleaned the port and turned my phone off and on but it still won’t charge properly and my phone is only 2 years old. Anyone have an...

Clare748 by Level 1: Joiner
  • 2404 Views
  • 5 replies
  • 0 kudos

Bought a O2's IMEI blocked iphone

To whom may concern, Recently, i have made a purchasement of an Iphone XS Max, which later on i found out to be an O2's IMEI blocked phone. I am very confused what to do know other than lodging a police report? Thanks. Kelvin.

Resolved! Unlocking without itunes

I requested my iPhone 8 to be unlocked and O2 have accepted that request and told me to complete I need to plug my phone into iTunes with a SIM that's different to O2. The issue I have is I don't have a laptop, it broke so I'm unable to do this step ...

Juju79 by Level 2: Apprentice
  • 5645 Views
  • 9 replies
  • 0 kudos

Resolved! Why has iTunes charges suddenly started to go to my phone bill ?

I never used 02 to charge my iTunes’s purchases ever. Since 4th February I discovered today that these have all been sent to the carrier to add to my O2 phone bill , instead of sending these purchases to the credit card that I have always used. Has t...

MC2019 by Level 1: Joiner
  • 12595 Views
  • 7 replies
  • 0 kudos

Resolved! Selling phone

Hi quick question if anyone can help? I sold my old 6s on ebay and advised was on o2 now the person whobought it wants me to get it unlocked - surely thats not down to me ?

Carol62 by Level 1: Joiner
  • 2170 Views
  • 3 replies
  • 0 kudos

Siri not working with Spotify hands free

So I have a Ford kuga (2018) and I used to be able to press and hold the hands free and ask Siri to plays songs through Spotify but the last couple of weeks Siri says ‘sorry I cannot do this while you are in the car’ it’s so annoying!! Help!

iOS 12.1.4 now available

Security updates  & only a very small update 66.9mb on my iPhone 7

Anonymous by Not applicable
  • 2142 Views
  • 2 replies
  • 1 kudos

Resolved! iCloud help please

Hello i got the iPhone Xs max this week, I’ve come from Samsung s8+. I wanted to back up my photos so I purchased 50gb iCloud. I clicked back up and in settings under iCloud it said I’d backed up 25gb of data, I had switched on iCloud Drive, but when...

Juju79 by Level 2: Apprentice
  • 6917 Views
  • 9 replies
  • 0 kudos