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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9291 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382702 Views
  • 4 replies
  • 0 kudos

Cannot sign into My o2

Cannot sign into Myo2 as no network connection and cannot receive text with security number.i have changed my tariff today and I need to activate my esim

Resolved! Blocking a payment

I keep getting extra charges from Apple and I’m not sure why. Are you able to block these?

Alex41 by Level 1: Joiner
  • 420 Views
  • 3 replies
  • 0 kudos

Resolved! Saving login details on O2 App on Ipad

I have the O2 App on my Ipad.Every time I try to log in it asks for my User Name and password. There does not seem to be a way of saving these details - at least it is not obvious to me. Can this be done? Most other apps will do this.Have done some s...

MPIon by Level 1: Joiner
  • 546 Views
  • 5 replies
  • 0 kudos

erset phone data mobile

i was asked to reset my mobile data settings to better signal not sure how to it on my new phone iphone 14 any help would be great

nozi2000 by Level 1: Joiner
  • 301 Views
  • 2 replies
  • 0 kudos

Esim transfer failure - showing active in O2 app on old and new phone, but only working on old phone

In brief. Bought a new iPhone 15 Pro max. Upgrading from iPhone 14 Pro max.Used the automatic transfer info from old to new. Both running exact same version iOS.Activating number failed on new phone.O2 App on both phones shows my number as 'active'. ...

Gavmiller by Level 1: Joiner
  • 1671 Views
  • 2 replies
  • 0 kudos

Resolved! Physical SIM to eSIM

I'm looking to upgrade from an iPhone 11 to the iPhone 15 Pro Max, however I want to keep my current SIM deal and just buy the phone. Is it possible to convert my physical SIM card from the iPhone 11 into an eSIM on the new phone?

Harry10 by Level 1: Joiner
  • 428 Views
  • 1 replies
  • 0 kudos

Resolved! Itunes

My bill is showing I pay for ITunes but I don't use it and never wanted it How did it get there and how do I stop it

StuC5568 by Level 1: Joiner
  • 324 Views
  • 1 replies
  • 0 kudos

Resolved! updating from iPhone 11 with IOS14 to iPhone 15 with esim

Hi, I have bought an iPhone 15 for my daughter. Her current iPhone 11 is still running ios14 as she has no space to update!! What is the best way to transfer all her data to her new phone please? Cheers