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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9421 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382943 Views
  • 4 replies
  • 0 kudos

Resolved! Call voicemail

Hi i used to see all the numbers who called and left a voice message now all it says is call voicemail!!!! Does anyone know why? I have tried everything even rang 02 but the women didn’t get what i ment and set my voicemail to show on screen when lef...

O2 Admit To iPhone XR Issue

There have been many customers reporting problems with their iPhone XR losing signal several times a day. O2 have now officially admitted that there is an issue since the last iOS update. They are working with Apple to resolve this.We have seen the m...

jonsie by Level 94: Supreme
  • 1741 Views
  • 5 replies
  • 0 kudos

Apple Watch Series 5 Error Code 30 issue

Hi guys. Really trying to seek some help to sort the error 30 problem on my new Apple Watch series 5.Had contacted O2 direct earlier today given where I was handed a NIC number and advised will be contacted by a software engineer. No contacts subsequ...

drmsa by Level 1: Joiner
  • 5475 Views
  • 21 replies
  • 0 kudos

Resolved! Apple Watch and e sim

Hi all.First post and I don’t know much about tech.Just got the iPhone 11 and was thinking about getting the Apple Watch. My question is do I need something named an e sim and if so does anyone know on a rough cost?ThanksMike

MrMike by Level 1: Joiner
  • 868 Views
  • 3 replies
  • 0 kudos

Resolved! Unlocking a GiffGaff phone?

Hi, I've an iphone 6 that was originally on O2, but has had a GiffGaff SIM in it for a while. I want to give it to my Dad, who is on TalkTalk. It's locked. I contacted O2 cust service, but, on providing the IMEI, they said they've no record of it on ...

stu531 by Level 1: Joiner
  • 1325 Views
  • 3 replies
  • 0 kudos

Resolved! IPhone 8 plus unlocking

Hi. I bought an IPhone 8 plus from ebay. And it looks like its still locked to O2. How can I unlock it?

Justyna1 by Level 1: Joiner
  • 836 Views
  • 2 replies
  • 0 kudos

Apple watch Series 4 data

I recently bought an apple watch series 4 (cellular) and went through the proces of pairring and setting up and went on to activate the data plan in the settings, and now its just stuck on 'Activating' with a spinning wheel type thing. I've tried tur...

Spuddsy by Level 1: Joiner
  • 3267 Views
  • 13 replies
  • 0 kudos

iMessage MMS message

I’ve recently sent two Picture messages from my phone to my wife’s using iMessage but have been charged 41.3p per message . My wife is currently abroad but as I’m using Wi-fi here why should I be charged ?

Anonymous by Not applicable
  • 10379 Views
  • 9 replies
  • 0 kudos

XR lost signal - eSim fix not loading

Got an XR a few months ago. Have always had signal issues when leaving WiFi where I have had to turn off and on the phone again before being able to use the phone. Believe it’s an ios13 issue that is known.Went to the guru at an apple bar and they re...

XR by Level 1: Joiner
  • 1916 Views
  • 7 replies
  • 0 kudos