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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9246 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382682 Views
  • 4 replies
  • 0 kudos

Order

Hello, I have set everything up online to buy a phone. In the basket I put a 15 pro max phone and a charger head. O2 took the upfront money and the upfront cost from my bank account and the screen just went blank without any confirmation. Later I hav...

Tsanko by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

iPhone 11 case

Hi I just brought my sister a new iPhone 11 as a gift and trying to find a case I found some i know she'd love by burga but there not a UK based company they ship from outside the uk and I'd have to pay duty and import tax it says i may have to and h...

Hugo4ever by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Phone number transfer

I recently changed to O2 from Virgin, I have received my new phone and sim and provided by PAC number to transfer my existing phone number over to the new sim/phone. I was given a temporary number while the transfer takes place and on my account the ...

Holly97 by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Calling new numbers

My phone won’t let me call new numbers I can only call numbers that have called me. If I try a new number 07 or landline it won’t connect or dial

Bruce28 by Level 1: Joiner
  • 195 Views
  • 1 replies
  • 0 kudos

Phone has no signal after contract change

1 year contract ending and switched to new one. I may have done too early and need to reverse. Selected ‘em sim but now locked out of my o2 and no signal on current SIM

GHJ1 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

What's app messages and photo's if I upgrade ??

Hi If i upgrade ( apple to apple ) can all my photo's from what's app and messages be transferred ? reason I ask is that my mum passed away recently and I dont want to lose all my messages etc

BethL by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

Apple Watch roaming

As of Apple Watch software version 9.1 roaming is now supported. Do o2 have plans to adopt and create an add-on for this?apologies if this is a repost.

MBurns by Level 1: Joiner
  • 3875 Views
  • 12 replies
  • 0 kudos

Resolved! Internet not working abroad

I am in O2 Travel & always use internet abroad. Since arriving in Slovakia yesterday the internet hasn't worked at all even though it says 3g at the top of my phone. I am using the o2 SK network. Every time I try to select another network it says "no...

Anonymous by Not applicable
  • 50043 Views
  • 22 replies
  • 0 kudos