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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9592 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383233 Views
  • 4 replies
  • 0 kudos

Upgrade gift code not received

Upgraded to an iPhone 15 pro on 24th May. Was told I would receive a voucher code to redeem against Beats headphones after 30 days. Nothing received so far (now 4th July). Cannot find any other way to chase this up!

Radar by Level 1: Joiner
  • 355 Views
  • 3 replies
  • 0 kudos

Resolved! temporary move esim

Hi,Im looking at sending my IPhone 13 away to have a battery service (think it needs a replacement !), but i am using a esim. How do i go about temporary moving my esim to my partner's iphone 12 mini, then back to my phone when it comes back?? Many T...

gazuk2015 by Level 2: Apprentice
  • 824 Views
  • 4 replies
  • 0 kudos

Overdrawn issue

Hello. I looked into my bill and I have paid the exact amount so I’ve paid it off already and it says so, yet I’ve been overdrawn, it’s forcing me to repay it when I don’t need to, I didn’t know wether to go to o2 or my bank but since this is an o2 m...

iPad

Hello, I’ve ordered an iPad but I was wondering if it can be sent to a different address please

Mattew99 by Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos

Charged twice

hi there I have recently tried to order an iPhone 15 with a 150 gb data, I had one in my basket with an extra £7 for delivery making the order total to £36.99 however I didn’t want this order so I cleared my basket and bought the same phone without t...

Sim free phone deal

Have an 8 just now.great plan though so just need a more up to date phone. Must be apple. Trying to find a sim free upgrade on site but nothing coming up. How did I do this without actually phoning 02?

IonaM by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Resolved! Lost phone

I want to report a stolen phone. Unfortunately my phone has been stolen. The only option available on line is a phone number to report the loss. Unfortunately my phone has been stolen so I cannot phone O2 to report the loss. Is this an entirely new p...

tony-r by Level 1: Joiner
  • 1059 Views
  • 3 replies
  • 0 kudos

Resolved! Removing Cellular Data on Apple Watch

I would like to remove cellular data on my apple watch, I don't use it for messages and often have it on do not disturb. Is this possible?

Katiee1 by Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos