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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9656 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383428 Views
  • 4 replies
  • 0 kudos

Replacement Apple Watch connect back to cellular

Hi, not sure if anyone else has had this issue. I have an Apple Watch 5, on a cellular -lan. Everything was connected and working well, unfortunately i cracked the screen and had a replacement sent out under Apple care. I had to unpair the watch whil...

SY2 by Level 1: Joiner
  • 935 Views
  • 3 replies
  • 0 kudos

Swap Apple Watch mobile data plan to different phone

I have a couple of Apple Watch series 5 synced to phones on the same account - but I want to swap the phones over but keep the watches attached to the same number.I have paired the watch and tried to set up Mobile Data on the Watch app but get the er...

BigBri165 by Level 1: Joiner
  • 904 Views
  • 1 replies
  • 0 kudos

Iphone locked to O2 but bought from apple

Ok so my partner recently upgraded from her 6s and we sold her phone only to have to refund it as it was locked to O2 yet I purchased it new from Apple unlocked. can anyone advise why its now locked and how I can get it back to being unlocked, its be...

Greggus by Level 1: Joiner
  • 1922 Views
  • 7 replies
  • 0 kudos

iPhone storage

Hey guys, I was told this morning that the I had no storage left on my phone because I had reached my memory limit. Because of this I took up the extra iPhone storage of 50 GB. This has now gone through. To my surprise my phone memory hasn’t changed ...

Gregory1 by Level 1: Joiner
  • 1619 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch Data Streaming Issue

I have an airtime plan for my apple watch s5 where i am having streaming issues. Whilst streaming music on cellular the music will stutter as if the signal is weak or data streaming is not what it should be. According to the watch i am in an area wit...

Kielty by Level 1: Joiner
  • 983 Views
  • 3 replies
  • 0 kudos

Iphone o2 WIFI Calling Intermittent

Hi I have an Iphone XR and the WIFI calling goes on and off constantly. However in the same house, an Iphone 7 Plus stays connected to WIFI calling 'most' of the time, on the same WIFI network. Both pay monthly sims. Any ideas why this happens please...

cmasonuk by Level 1: Joiner
  • 1047 Views
  • 4 replies
  • 0 kudos

Not dispatched yet

I ordered a iPad two weeks ago and it’s taken the deposit and given my credit agreement but it’s still not even been dispatched yet it says they are still doing quick deliveries during Covid-19. I’m concerned I’m paying monthly for a device I might n...

Chloe28 by Level 1: Joiner
  • 758 Views
  • 1 replies
  • 0 kudos

Screen mirroring

Can someone help me with screen mirroring my iPhone XR to my iPad please? How do I go about this? TIA

Free Amazon Prime for three months

I got three months free Amazon Prime with my new phone but when I follow the link to use it I just get offered a 30 day free trial. How do I sign up for the 3 months?

Freddy101 by Level 1: Joiner
  • 956 Views
  • 3 replies
  • 0 kudos

Resolved! SIM Free iPhone SE option?

Hi all, Some advice please. I'm looking to buy a new iPhone SE and pay for the handset on a monthly basis. However, i'm already happy with my tarrif, so ideally would just transfer current SIM to new device and keep paying what i already am, rather t...

DanPate88 by Level 1: Joiner
  • 932 Views
  • 2 replies
  • 0 kudos