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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9426 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382951 Views
  • 4 replies
  • 0 kudos

Resolved! iTunes

How do I stop receiving charges from iTunes?

Elisha by Level 1: Joiner
  • 955 Views
  • 4 replies
  • 0 kudos

Resolved! Visual voicemail: does it work with WiFi?

Hi, I have an iPhone 6s Plus and o2 has apparently given me the Visual Voicemail 'bolt on'. I asked them to also give me iData but they said it's not necessary. The reason why I want visual voicemail is so that if I travel abroad, I want to always ke...

Mary100 by Level 1: Joiner
  • 4975 Views
  • 11 replies
  • 0 kudos

Resolved! SMS on ipad

Hi,I bought an iPad Pro on contract, which has its own sim and number, and has texts included in contract, but I can’t seem to text from the device. What am I doing wrong??TIA

PaulaC by Level 1: Joiner
  • 655 Views
  • 1 replies
  • 0 kudos

Mobile data on iwatch

Upgrade to iwatch 5 now won't allow me to setup mobile data getting error code 04. Can anyone help

Jb1511 by Level 1: Joiner
  • 809 Views
  • 4 replies
  • 0 kudos

Resolved! Second hand IPhone

HiI’ve just bought a second hand IPhone locked to o2 but I have an EE PAYG sim. How do I go about getting it unlocked because I tried following all the online advice but it said it couldn’t do it because my number isn’t on o2?

Resolved! Passcode

hi anyone know how I can get my passcode to login to my previous iPhone with o2 and I'm still a current client with o2 and the previous iPhone was also purchased from o2

New Ipad

I have a new iPad 7th generation, it arrived with no SIM card and o2 sent a new one. I cannot use my iPad unless WiFi avail, it looks like sim not working and cannot get help

Susan68 by Level 1: Joiner
  • 2076 Views
  • 10 replies
  • 0 kudos

Error Code 10 Not Resolved

I've had an Apple Watch error code 10 since 11th October and still not resolved. No data on my Apple watch 4 for 3 weeks. Apparently it's going to be "reviewed" tomorrow and someone will call. Won't hold my breath from recent experience of "someone w...

SHC by Level 1: Joiner
  • 3527 Views
  • 9 replies
  • 0 kudos

Resolved! Apple Watch series 4

Hello, I have an Apple Watch series 4 that won’t Connect cellular data. I have the plan with o2 on my phone but on my watch it says no plan.I have reset both devices a few times.I was using this Watch before and I can’t remember If I accidentally can...

Claire0074 by Level 1: Joiner
  • 2031 Views
  • 10 replies
  • 0 kudos

No dial/ring tone for caller - esim

I have an Iphone XS and I am using my esim for this account. When someone calls me my phone rings but the caller cannot hear it ringing, they just hear silence until I answer. The call works fine once I answer but often people think my phone isn't wo...