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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9666 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383463 Views
  • 4 replies
  • 0 kudos

Resolved! Inbound SMS Numbers Prefixed with +44

Hello all, I've just migrated my Vodafone number onto an o2 eSIM as my primary line on an iPhone 11 Pro MAX. I noticed that, when replying to an SMS text message from an existing conversation, the message was failing to send, iMessages were working f...

timjd by Level 1: Joiner
  • 4007 Views
  • 1 replies
  • 0 kudos

Apple Watch 5 no data connection

Just received Apple Watch 5 and the data connection just tells me I can’t connect as it’s only available to pay monthly customers which I am. I’ve seen this comment several times here but no definitive ways of knowing how to get the data connection s...

Juppsy by Level 1: Joiner
  • 1774 Views
  • 9 replies
  • 0 kudos

My iPhone max camera stoped working

My iPhone camera stopped working I have reset to factory setting I have checked all settings noting is changing also the flash light is not coming on it did not fall it’s in excellent condition

Princess by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Ordering airpods through myo2 app

Hello, I ordered 2019 Airpods Friday 31st Augsut through my account on o2 app, I believe the order went through. I have a paypal confirmation email under 'Telefonica UK Limited' for £124.99 however havent recieved a confirmation email off O2 and the ...

apple watch cellular

applwatch app will not let me connect to watch

cb60 by Level 1: Joiner
  • 576 Views
  • 2 replies
  • 0 kudos

Resolved! 4g abroad

My 4g is not working in Tenerife

Resolved! Phone change

I want to get an iphone 11 max by exchanging my huawei y7 prime 2019 and adding extra money ontop of thisI want to know how i do this if it is possible

Nigel401 by Level 1: Joiner
  • 562 Views
  • 1 replies
  • 0 kudos

mailbox settings

Mailbox activates after 3 rings. This is too short - how can I increase this on iPhone? I've gone through mailbox settings many times but can't find any referance to it.Thanks in advance

Apple watch delivery

Hi I ordered an apple watch a week ago stated delivery within 1 week as out of stock is anyone aware of how to track this or contact o2 regards as there only taking urgent calls atm.

Tracking by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! Paid - no e-mail confirmation

Hello, yesterday when checking out with apple air pods it said error and i was transferred to „save your basket” page, so i have saved my basket although did not know what happened with my order. O2 took money from my account but i do not have any or...